Clinic/Practice Assistant, OBGYN

Mass General Brigham•Swampscott, MA

5d•$18 - $25•Onsite

About The Position

Mass General Brigham is seeking per-diem Clinic/Practice Assistants to support their OBGYN locations in Northern Massachusetts. These roles will help fill staffing gaps due to absences and are a chance to work independently while contributing to a collaborative care team. The primary location is Swampscott, MA, with satellite sites in Danvers, Beverly, and Peabody. The OB/GYN office provides comprehensive care including annual check-ups, pre- and postnatal care, and gynecologic surgery. The assistant performs both administrative and clinical functions to support practice operations, including scheduling, patient check-in/check-out, answering phones, filing, processing billing forms, scanning documents, and managing patient records and test results.

Requirements

High School Diploma or Equivalent required
Office experience 2-3 years required
Proficiency with all Office Suite
Knowledge of office operations and standards
Understanding of office procedures, including filing, copying, scanning, printing, and faxing.
Ability to use the phone system, manage more non-routine phone calls, and solve routine issues as appropriate.
Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively.
Understanding written sentences and paragraphs in work-related documents, corresponding and communicating with others clearly and effectively (including composing/editing e-mails, memos, and letters), and taking complete and accurate messages.
Managing one's own time and the time of others.
Well-organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems.

Nice To Haves

Certified Medical Administrative Assistant [CMAA]

Responsibilities

Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
Make patient appointments and maintain appointment records.
Greet and assist patients.
Answer telephones, assist callers with routine inquiries, and schedule appointments.
File materials in patient folders and print appointment schedules.
Process patient billing forms and scan documents to patient medical records/LMR.
Call for patient medical records and laboratory test results.
Open and distribute unit mail or faxes.
Type forms, records, schedules, memos, etc., as directed.