Clinic Phlebotomist: Mayfair South

Advocate Health and Hospitals Corporation • Wauwatosa, WI

5d • Hybrid

About The Position

This full-time position is located in the WI ACL Laboratories at Mayfair South. The Clinic Phlebotomist is responsible for verifying patient identification, assessing patient reactions to specimen procurement, and performing venipuncture and collecting other specimens from patients of all age groups. The role also involves performing limited testing, answering phones, assisting with inventory and supplies, supporting billing functions, processing specimens for testing, ordering and verifying test requests, documenting information for quality assurance, running quality control checks, notifying providers of critical results, performing laboratory result entry, and conducting proficiency testing. Additionally, the phlebotomist may be responsible for generating and distributing reports and instructing employees and students in phlebotomy and related functions. A key aspect of the role is demonstrating knowledge and skills necessary to provide age-appropriate care.

Requirements

• High School Graduate.
• Demonstrates knowledge and experience in phlebotomy or related laboratory function.
• Basic computer skills including experience using computer software applications.
• Keyboarding and typing skills.
• Excellent verbal and written communication skills.
• Good listening skills.
• Ability to work in a fast paced environment and to handle multiple tasks simultaneously.
• Demonstrated customer service skills to interface effectively with physicians, patients, visitors, and other healthcare employees.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served.
• Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures.

Responsibilities

• Verifies positive patient identification to ensure patient safety.
• Assesses patient reactions to specimen procurement.
• Performs Venipuncture and collects other specimens from newborn, pediatric, and adult patients according to established protocol.
• Obtains medical assistance when judged necessary.
• Obtains specimens according to priority and scheduled draw times.
• Ensures completion of specimen collection functions according to protocol.
• Ensures that specimens are properly labeled and suitable for testing.
• Resolves specimen identification and/or requisition problems and clarifies requests.
• Performs limited testing under Clinical Laboratory Improvement Amendments (CLIA), 1988 guidelines according to established policies and procedures.
• Answers and screens telephone calls.
• Assists with inventory and maintains supplies and/or equipment.
• Provides assistance in support of Billing and other business functions.
• Accepts specimens from a variety of internal and external customers.
• Receives and sorts specimens.
• Packages and tracks specimens for transport.
• Processes specimens for testing, including aliquoting, pre-analytical steps, and loading instruments, while maintaining proper specimen identification.
• Responds to additional specimen procurement requests via pager or other means.
• Orders and verifies test requests.
• Documents appropriate information for quality assurance/improvement according to established protocol.
• Runs quality control checks.
• Takes appropriate action to notify providers of stat, critical and other abnormal results as defined by policy and procedure.
• Performs laboratory result entry in the computer system.
• Performs internal and external proficiency testing in the same manner as patient samples.
• Reviews various pending and management reports.
• Generates and distributes reports.
• Instructs employees and students in phlebotomy, data entry and specimen processing functions.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served.
• Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures.

Benefits

• Competitive compensation
• Generous retirement offerings
• Programs that invest in your career development
• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED