Clinic Patient Registration Specialist

Summit Orthopedics • Plymouth, MN

12d • Onsite

About The Position

The Clinic Patient Registration Specialist provides initial access for all clinic and Orthopedic Urgent Care patients including responsibility for greeting, registering, verifying medical and demographic information, scheduling follow up appointments, and notifying clinical team of patient arrival. This role also is responsible to provide general support and assistance to patients, teams and perform various administrative activities needed by our Revenue Cycle teams. This role is direct patient facing and requires excellence in providing customer and quality service. This is a full-time position based at our Plymouth Bass Lake campus. Monday - Friday schedule of 9:00 AM - 5:30 PM (subject to change). Must be flexible to float to other Summit locations as needed.

Requirements

• Direct patient facing role requires excellence in providing customer and quality service.
• Must be flexible to float to other Summit locations as needed.

Responsibilities

• Complete all aspects of Registration and Scheduling Standards efficiently and accurately to include register & schedule patients by collecting needed medical and demographic information; collect, apply and reconcile co-pays and payments; obtain and accurately enter Insurance information; follow all insurance and scheduling protocols to assure accurate and compliant billing; Coordinate interpreters and QRCs, as needed.
• Prepare next day patient charts for teams; distribute couriered mail, postal mail and faxes
• Communicate with teams/providers, as necessary, to provide a seamless and positive experience for the patient
• Manage and coordinate patient pick up items including records and medical imaging CD’s, while obtaining proper authorization and documentation.
• Assist with rescheduling patients when providers schedules change
• Responsible for ensuring the patient lobby is accessible, neat and orderly
• Performs various administrative duties and other duties, as needed and assigned
• Provide excellent customer service to all patients, teams, providers and staff by being attentive, respectful and helpful

Benefits

• medical
• dental
• vision
• disability
• life insurance
• paid time off
• 401(k)/profit sharing retirement plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed