Clinic Patient Registration Specialist

Summit Orthopedics • Vadnais Heights, MN

1d • Onsite

About The Position

The Clinic Patient Registration Specialist provides initial access for clinic and Orthopedic Urgent Care patients. This direct patient-facing role greets and registers patients, verifies medical and demographic information, schedules follow-up appointments, and notifies clinical teams when patients arrive. The specialist also provides general assistance to patients and teams and performs administrative activities for Revenue Cycle teams. Excellence in customer and quality service is essential.

This is a casual position based at Summit Orthopedics’ Vadnais Heights campus, with flexibility to float to other Summit locations as needed. Summit’s hiring range is $18.76 to $23.45 per hour. The hired candidate may be eligible for additional compensation such as bonuses, differentials, and/or deferred compensation. Final base salary is determined based on factors including skills, education, experience, and internal equity.

Responsibilities

• Complete registration and scheduling standards efficiently and accurately, including collecting medical and demographic information.
• Collect, apply, and reconcile co-pays and payments.
• Obtain and accurately enter insurance information, following insurance and scheduling protocols to support accurate and compliant billing.
• Coordinate interpreters and QRCs as needed.
• Prepare next-day patient charts for teams and distribute couriered mail, postal mail, and faxes.
• Communicate with teams and providers as necessary to provide a seamless, positive patient experience.
• Manage and coordinate patient pick-up items, including records and medical imaging CDs, and obtain proper authorization and documentation.
• Assist with rescheduling patients when provider schedules change.
• Ensure the patient lobby is accessible, neat, and orderly.
• Perform administrative and other duties as needed and assigned.
• Provide attentive, respectful, and helpful customer service to patients, teams, providers, and staff.
• Float to other Summit locations as needed.

Benefits

• Medical, dental, vision, disability, and life insurance
• Paid time off
• 401(k)/profit sharing retirement plan
• Potential additional compensation in the form of bonuses, differentials, and/or deferred compensation

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed