Clinic Office Coordinator

Spectrum Health Systems•Raleigh, NC

17h•$21 - $24•Onsite

About The Position

The Clinical Office Coordinator is responsible for greeting clients, answering client questions regarding appointment schedules, directing them to the appropriate clinician, and completing other administrative tasks as directed. This role also involves answering the telephone professionally and friendly, transferring calls, and collecting co-payments and fees according to clinic policy.

Requirements

High school diploma or GED required.
Computer experience and familiarity with Windows, Microsoft Outlook, and Microsoft Word required.

Nice To Haves

Bilingual (English/Spanish) preferred.
Prior experience as receptionist in a healthcare setting preferred.
Familiarity working with insurances preferred.
The ideal candidate is organized and has strong communication skills

Responsibilities

Greeting clients, answering client questions regarding appointment schedules, directing them to the appropriate clinician, and completing other administrative tasks as directed.
Answering the telephone in a professional, friendly manner and transferring calls to identified staff and/or recording messages as necessary.
Greeting clients, staff and/or visitors in a professional, friendly manner.
Demonstrating respect for supervisors, co-workers, and clients.
Collecting co-payments, fees, etc. for services rendered from clients according to clinic policy, accurately documenting all transactions as needed.