Clinic Office Assistant: RN, LPN, CMA /RMA/CCMA - (Downtown Clinic)
About The Position
Deaconess Endocrinology Clinics offer in office thyroid ultrasounds, bone densitometry, diabetes education and management, test, diagnosis and management of other endocrine disorders. The Clinic Medical Assistant assist with patients who present with urgent, emergent or potential health problems as well as preventive care. Services will include, but are not limited to, general patient care, assistance with procedures, documentation of activities and patient/family education. This is a phone clinic office assistant position that would be answering calls for patients of three physician, two APPs, one pharmacist, and one diabetes clinician, return calls based on response from providers, provide education through interaction on phone, "nurse only" appointments, manage Medication Assistance Program support for patients, sample medication log and reconciliation and medication refills/prior authorizations.
Requirements
- Graduation certificate from an accredited Medical Assistant program or graduation from an accredited nursing program required
- CPR certification is required
- Current certification/license from one of the below: Certified Medical Assistant- American Association of Medical Assistants, Registered Medical Assistant- American Medical Technologist, Certified Clinical Medical Assistant- National Health career Association, National Certified Medical Assistant- National Center for Competency Testing, Nationally Registered Certified Medical Assistant- National Association for Health Professionals, Registered Medical Assistant- American Allied Health, Certified Medical Assistant Clinical- American Medical Certification Association, Active LPN license in state of employment, Active RN license in state of employment
Nice To Haves
- Experience preferred but not required
Responsibilities
- Answering calls for patients of three physician, two APPs, one pharmacist, and one diabetes clinician
- Return calls based on response from providers
- Provide education through interaction on phone
- Conduct "nurse only" appointments
- Manage Medication Assistance Program support for patients
- Sample medication log and reconciliation
- Medication refills/prior authorizations
- General patient care
- Assistance with procedures
- Documentation of activities
- Patient/family education
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
