Clinic Office Assistant I

Spectrum Health & Human ServicesWest Seneca, NY
Onsite

About The Position

As a Clinic Office Assistant I, you are one of the most important points in a personal journey to a better life, being the first person they will interact with at Spectrum Health. Your workday will offer you the chance to provide exceptional customer service to promote a sense of belonging and compassion to people experiencing a life crisis. Your ability to connect with people will be a step towards better mental health and their recovery journey!

Requirements

  • High School Diploma, GED or equivalent
  • Some experience in a related field
  • Strong interpersonal skills
  • Ability to multitask in a fast-paced environment
  • Excellent attention to detail and organizational skills
  • Dependability and flexibility, including availability to work some evenings until 7pm
  • Knowledge and understanding of basic computer skills
  • Reliable transportation

Nice To Haves

  • Interest in or experience with Customer Service
  • Skills to engage people over the phone and in person
  • Strong computer & multitasking skills to get people what they need quickly
  • Insurance verification

Responsibilities

  • Provide exceptional customer service to promote a sense of belonging and compassion to people experiencing a life crisis.
  • Connect with people to support their mental health and recovery journey.

Benefits

  • Industry leading healthcare benefits
  • Flexible Spending and Health Savings Accounts
  • 401K
  • 11 paid holidays
  • Flexible work schedules to promote work-life balance
  • Exceptional time off – up to 30 days after just a few years of service
  • Free Life Insurance
  • Growth and promotional opportunities in the human services sector
  • Access training to develop skills if you would like to pursue a career as a behavioral health professional
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