Clinic Nurse (RN) FT

Seward Community Health Center•Seward, AK

18h•$40 - $50•Onsite

About The Position

Seward Community Health Center is seeking a full-time, year-round Clinic Nurse (RN) at their small community health center located in Seward, Alaska. Seward is a picturesque town offering abundant outdoor activities and a strong sense of community. Seward Community Health Center (SCHC), a federally qualified health center, is dedicated to providing quality, affordable, and integrated, patient-centered primary care for families. The staff at SCHC are passionate about increasing access to services for their community members and foster a positive, supportive, fun, and rewarding work culture.

Requirements

Alaska RN license required or ability to obtain licensure at hire.
Excellent communication skills (verbal and written) for positive interaction with patients, family members, and staff.
Excellent customer service, interpersonal, and organizational skills.
Positive attitude and demeanor.
Ability to remain calm, confident, compassionate, non-judgmental, and problem-solve effectively during difficult interactions.
Willingness to work with a wide range of patients of varied socioeconomic and ethnic backgrounds, as well as alternative lifestyles.
Ability to skillfully lead, empower, and build on patients’ strengths to navigate patient self-management and healthy behavior changes.
Professionalism and dedication to providing excellent care.
Adherence to strict confidentiality standards in accordance with HIPAA laws and agency policy.
Computer skills with accuracy and proficiency in data entry, Microsoft Suite, EHR systems, and keyboarding.
Ability to troubleshoot and work independently with a computer, specifically SCHC’s EHR Epic.
Ability to handle multiple tasks while remaining flexible and ensuring completion with minimal supervision.
Strong time management skills.
Ability to consistently follow oral and written instructions.
Ability to complete difficult/complex tasks.
Exceptional attention to detail.
Strong sense of prioritization.
Willingness to follow direction and accept feedback in learning/improving on required nursing skills.

Nice To Haves

At least two years of primary care/FQHC work experience preferred.

Responsibilities

Provide support to clinical staff and providers by assisting with call-backs, prescription refills, referrals, patient education, and prior authorizations.
Prioritize patient appointment needs based on signs/symptoms.
Ensure appropriate appointment scheduling.
Manage care coordination, case management, and UDS measure monitoring.
Triage patient phone calls, requests, and messages using designated communication systems.
Handle and refer emergencies appropriately, including crisis intervention and triage.
Facilitate provider efficiency and quality of care.
Serve as the first point of contact for questions from front desk personnel.
Process medication refill requests.
Assist with medication and immunization administration in the clinic.
Oversee patient flow, monitor waiting room, exam room availability, provider schedule, and information, and patient flow between front office and clinical support staff.
Ensure smooth patient visits with minimal waiting time and high patient satisfaction.
Review provider schedules for appropriate scheduling times.
Complete nurse visits.
Assist in direct nursing care and patient education as needed.
Assist with procedures and medical assessment of patients in conjunction with providers.
Assist in escorting patients to exam rooms if there is a backlog.
Assist with Medical Assistant (MA) duties in the absence of adequate staff.
Maintain a positive working relationship with all staff in all departments.
Support collaborative relationships with patients, providers, care coordination staff, administrative staff, and front desk staff.
Provide patient follow-up as indicated by providers.
Coordinate available resources for all patients and ensure a system of appropriate patient referrals and timely follow-up is maintained.
Ensure needed labs and paperwork have been received before scheduled appointments.
Obtain prior authorizations for services such as lab, medication, radiology, and specialty service referrals.
Coordinate and oversee special patient appointments such as consultations, diagnostic testing, and referrals, laboratory, and other miscellaneous testing in conjunction with MAs.
Maintain communication with providers regarding patient care matters.
Provide staff support as directed by the Clinic Manager to the Quality Assurance (QA) and risk management program.
Coordinate with providers and nursing team for Chronic Care Case Management patients.
Help patients learn about their health and provide resources to manage their conditions.
Help patients gain access to medical, social, and educational services.
Participate in staff and community education opportunities.
Provide patients with credible, easy-to-understand health information.
Perform other related duties as assigned.