Clinic Nurse RN

Children's Wisconsin•New Berlin, WI

About The Position

The RN practices within the Code of Ethics and Standards of Nursing Practice. The role performs triage by phone and through patient messaging in the electronic health record, delegates patient care responsibilities appropriately, and remains accountable for quality of care. The nurse provides health education to families, with an emphasis on self-management and preventive health. The position includes regular nursing duties and in-person clinical care during nurse visits, including family education and care coordination. The RN collaborates with other disciplines to assess patients, develop and monitor outcomes, implement care plans, and support quality patient care. Care must be appropriate to the age and developmental needs of the patients served. The RN may also support other primary care locations when requested by leaders or under the Children’s Medical Group float policy.

Requirements

Graduate of an accredited school of nursing.
Hold a required RN license: Wisconsin RN license, Indiana compact RN license, or Arizona compact RN license.
Hold BLS-Basic Life Support Healthcare Provider certification from the American Heart Association, American Red Cross, or National Safety Council.
Demonstrate knowledge and skills necessary to provide care appropriate to the age of patients served, including understanding growth and development across the lifespan and interpreting patient information to identify age-specific care needs.
Ability to work with a diverse patient population and promote a culturally competent environment.
Strong interpersonal skills for effective interaction with patients, families, visitors, providers, and the health care team.
Good organization, delegation, and communication skills.
Demonstrated assessment, analytical decision-making, and critical-thinking abilities.
Ability to assess complex patient conditions and synthesize multiple sources of information to assist in patient care.

Nice To Haves

Bachelor’s degree in Nursing.
At least 2 years of experience in a primary care or urgent care setting.
Experience with pediatric patients.
Triage experience in a clinical pediatric setting.

Responsibilities

Follow Children’s Wisconsin and Children’s Medical Group policies, procedures, and standards.
Maintain customer confidentiality, HIPAA compliance, and a secure and trusting environment.
Provide exceptional care to patients and families in keeping with the organization’s patient experience promise.
Perform RN duties and maintain patient care competencies within the position’s scope of practice.
Provide in-person clinical care during nurse visits, educate families, and coordinate care as needed.
Notify a provider when a patient needs immediate assistance.
Collaborate with other disciplines to coordinate assessment, develop and monitor outcomes, implement plans of care, and monitor variances.
Provide telephone and electronic health record triage using standardized pediatric assessments, care protocols, patient guidance, and education to determine appropriate disposition.
Document in accordance with organizational nursing standards.
Adapt to changing work assignments and schedules.
Provide care appropriate to patients’ ages, growth, development, status, and individual needs, following departmental policies and procedures.
Support other primary care locations as requested by leaders and/or under the Children’s Medical Group float policy.