Clinic Medical Assistant

InnovAge•Richmond, VA

About The Position

The Clinical Medical Assistant provides clinical support care to participants and performs administrative and general duties that support overall clinic functions. The role helps coordinate participant flow, provides basic clinical assistance, supports procedures and treatments within completed competencies, and maintains clinic rooms, supplies, records, and lab processes. InnovAge supports seniors in living independently and safely in their own homes and communities through its Program of All-inclusive Care for the Elderly (PACE). PACE Adult Day Health Centers provide enrolled seniors with customized healthcare and social support from medical professionals who develop personalized care plans. The position works within this patient-centered care model alongside colleagues committed to participants’ well-being.

Requirements

  • Graduate of an accredited Medical Assistant program.
  • Knowledge of medical terminology.
  • Ability to perform phlebotomy functions and EKGs.
  • At least 1 year of experience working with frail and elderly people.
  • High school diploma or GED.

Nice To Haves

  • Bilingual.

Responsibilities

  • Consult with medical staff daily to prioritize participant scheduling and manage participant flow.
  • Take participants’ vital signs and collect specimens, including through phlebotomy, finger sticks, and pulse oximetry, as requested by medical staff.
  • Report abnormal findings and changes to a Registered Nurse or provider.
  • Label lab specimens and prepare them for timely courier pickup.
  • Prepare participants for clinic visits by assisting with disrobing and positioning them in beds, chairs, or exam tables, ensuring they are appropriately ready to be seen by nurses and providers.
  • Assist providers and nurses with medical procedures and treatments for which the assistant has completed training and competencies.
  • Assist with preparing and dispensing medications, inhalers, eye drops, and injections, depending on qualifications and site requirements.
  • Schedule clinic appointments and lab draws, including appointments with internal and external specialists, when requested.
  • Educate participants and notify them of lab results as assigned.
  • Comply with regulatory requirements and policy and procedure guidelines.
  • Maintain exam-room supplies, materials, and cleanliness; manage clinic-supply inventory and add needed supplies to the reorder list.
  • Perform filing and clerical duties needed to complete charting requirements.
  • Complete weekly audits as assigned.
  • Confirm receipt of lab results and contact the lab company for additional information as needed.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Short- and long-term disability insurance
  • Life insurance
  • Supplemental life insurance
  • Accidental death and dismemberment (AD&D) insurance
  • Flexible spending accounts
  • 401(k) savings plan with company match
  • Paid time off
  • Company-paid holidays
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