Clinic Medical Assistant

Appalachian Regional Healthcare, Inc.•Bypro, KY

About The Position

The Medical Assistant supports efficient and courteous patient registration, transfer, and discharge; compiles medical information for patient records and statistical reports; and maintains accurate patient account receivables. The role also performs a wide range of patient care activities and services to support patient comfort and well-being in accordance with physicians’ orders. The position will float to the Wayland and Wheelwright Clinics as needed.

Requirements

High school diploma required.
If not certified, three to six months of on-the-job training is required to attain proficiency in assigned duties and responsibilities.
Ability to obtain patient histories and vital signs to assist providers with patient examinations and treatment.
Ability to prepare and maintain examination and treatment areas.
Ability to perform selected clinical tests that assist in patient diagnosis and treatment.
Ability to monitor, screen, and follow up on patient test results.
Ability to prepare and administer medications as directed by a physician.
Ability to maintain accurate medication and patient records.
Knowledge of clinical procedures, patient care practices, and medical office operations.
Effective communication and interpersonal skills.
Ability to maintain patient confidentiality and comply with healthcare regulations.
Strong organizational skills and attention to detail.

Nice To Haves

Graduate of a Medical Assistant Training Program.
Medical Assistant certification from an accredited program.

Responsibilities

Perform basic patient care procedures as required.
Participate in conferences and serve on committees as requested.
Participate in patient and family education activities as appropriate.
Prepare for and assist with diagnostic and therapeutic procedures.
Obtain and record vital signs, height, and weight.
Perform catheterizations and provide catheter care.
Administer oral and intramuscular medications in accordance with established policies and procedures.
Provide care for patients receiving oxygen therapy.
Apply sterile and non-sterile dressings, compresses, and bandages.
Perform urine testing, including testing for sugar, acetone, and pH.
Assist healthcare providers with physical examinations.
Apply ace bandages and hot and/or cold compresses as directed.
Collect laboratory specimens, including blood, urine, stool, and sputum; perform venipunctures and EKGs as needed.
Maintain cleanliness, safety, and efficiency throughout the clinic.
Recognize and respond appropriately in emergency situations.
Prepare used equipment for re-sterilization and proper processing.
Maintain knowledge of legal and regulatory reporting requirements and ensure compliance with reporting obligations.
Accompany and transport patients to ancillary departments such as Laboratory and Radiology as needed.
Clean, stock, and prepare examination rooms for patient care.
Manage time effectively to promote efficient patient flow.
Assist with minor outpatient surgical procedures.
Greet patients courteously, identify their needs, and provide assistance as appropriate.
Register patients by completing required procedures, including preparation of records, reports, notices, charge slips, and insurance information.
Interview patients, family members, or responsible parties to obtain financial and insurance information, referring unusual situations to appropriate supervisory personnel.
Assist self-pay patients with establishing payment arrangements when appropriate.
Respond to patient account inquiries and provide information regarding insurance benefits and coverage.
Receive payments, issue receipts, and maintain accurate accounting of funds received.
Post charges and payments to patient accounts accurately and in a timely manner.
Determine appropriate billing methods for third-party payors.
Contact insurance carriers and agencies to obtain required pre-certifications for procedures, admissions, and ancillary services.
Operate office equipment, including copiers, fax machines, and other assigned equipment.
Use communication systems to place and receive telephone calls, page staff, and relay information.
Schedule and maintain appointments for clinic providers as needed.
Obtain required signatures and process documentation related to the release of patient information in accordance with organizational policies and procedures.
Contact patients, providers, and third parties to obtain information necessary for insurance claims and billing processes.
Prepare memos, correspondence, and other written documents as needed.
Compile periodic reports, statistical data, and other information as requested.
Perform other duties as assigned.