Clinic Medical Assistant - ENT Phone Nurse

Deaconess Health SystemEvansville, IN

About The Position

As a Clinic Phone Nurse in our ENT clinic, you’ll help patients navigate a wide range of ear, nose, throat, hearing, balance, and head and neck concerns. Working closely with our ENT providers, you’ll assess patient symptoms, provide clinical guidance, coordinate care, and help patients understand next steps in their treatment plan. From supporting parents of children with recurrent ear infections to assisting adults managing complex ENT conditions, your expertise will help ensure patients receive timely, appropriate, and compassionate care. In this role, you’ll be a trusted resource for patients and a key connection point between patients and providers—helping deliver the right care at the right time while keeping the patient experience smooth and supportive.

Requirements

  • Graduation certificate from an accredited Medical Assistant program or graduation from an accredited nursing program required.
  • Current certification/license from one of the below: Certified Medical Assistant- American Association of Medical Assistants, Registered Medical Assistant- American Medical Technologist, Certified Clinical Medical Assistant- National Health career Association, National Certified Medical Assistant- National Center for Competency Testing, Nationally Registered Certified Medical Assistant- National Association for Health Professionals, Registered Medical Assistant- American Allied Health, Certified Medical Assistant Clinical- American Medical Certification Association, Active LPN license in state of employment, Active RN license in state of employment
  • CPR provider certification required.

Nice To Haves

  • Experience preferred but not required.
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