Clinic Manager

Epiphany Business Services, LLC•Mesquite, TX

39d•Onsite

About The Position

We are seeking a Clinic Manager who can handle all aspects of clinic operations, from direct patient care and administrative tasks to inspiring and leading their team. The ideal candidate will foster a collaborative environment where team members feel valued and empowered, while maintaining a strong focus on patient care and customer service. This role involves significant hands-on work, with the manager expected to be actively involved in daily operations.

Requirements

High school diploma or general education degree (GED).
Successful completion of a state-approved Medical Assistant program. Employer may consider applicants based on extensive experience (unless required by state law).
Must be authorized to work in the United States without restriction. We will not sponsor applicants for work visas.

Responsibilities

Understand and address patient and team member needs to ensure smooth daily operations for both the front and back office.
Actively coach and mentor staff, fostering a supportive culture where team members feel encouraged to contribute and learn from each other.
Maintain staffing levels and manage schedules to optimize patient care and access.
Identify opportunities for workflow improvement and work collaboratively with the team to implement effective solutions.
Adapt communication style to build strong relationships and keep conversations with patients, providers, and teammates tactful, positive, and productive.
Proficiently provide direct patient care, staying updated on best practices (for both front and back of clinic) to guide teammates and ensure quality treatment.
Function as a working leader, providing on-the-ground support (70-90% of the time), to ensure high-quality care and service.
Identify and resolve issues promptly, adapt to changing situations, and make informed decisions in a fast-paced environment.
Lead regular team huddles where you’ll share updates, celebrate wins, and give helpful feedback to keep everyone on the same page and fired up.