Clinic Manager- Cardiology- Marysville

Ohio State University Physicians•Marysville, OH

16h•$74,055 - $111,082

About The Position

Ohio State University Physicians is seeking a Clinic Manager for its cardiology clinic in Marysville. The position independently provides administrative direction and coordination of clinic operations, serving as a liaison among administration, physicians, patients, and outside organizations. The manager develops and maintains the clinic’s organizational structure, systems, and staffing plan; oversees operations and expenses; and manages assigned staff. The role also analyzes financial, productivity, and operational results to develop and implement improvement plans, and oversees registration, scheduling, and provider templates in coordination with the Corporate Central Access team.

Requirements

Bachelor’s degree or an equivalent combination of education and relevant experience.
Two years of direct managerial or supervisory experience; clinical-setting experience preferred.
Strong interpersonal, organizational, communication, leadership, customer service, and patient experience skills.
Professional integrity and the interpersonal skills needed to handle sensitive and confidential situations.
Ability to interact, communicate, and follow up with individuals at all organizational levels in a timely manner with poise, tact, and diplomacy.
Ability to work independently in a fast-paced, dynamic environment.
Proficiency with word processing and spreadsheet software.
Knowledge of medical office operations and systems, patient confidentiality guidelines, OSHA, Joint Commission, customer service, and the clinical operations and needs of a medical facility.

Nice To Haves

LPN or RN licensure and experience.

Responsibilities

Provide overall administrative direction and coordination of clinic operations, serving as a liaison with administration, physicians, patients, and outside organizations.
Develop, recommend, implement, and maintain the clinic’s organizational structure, systems, and staffing plan.
Manage clinic operations while controlling labor costs and clinic expenses.
Maintain functional knowledge of staff responsibilities.
Manage assigned staff, including hiring, training, supervision, employee engagement, performance management, setting expectations, scheduling, and payroll approval.
Use coaching, disciplinary action, and performance improvement planning to address policy violations or poor behavior or performance.
Ensure new and existing staff attend and successfully pass Ambulatory Skills Orientation according to established expectations.
Analyze reports, prepare summaries, and develop plans to improve financial results, clinic productivity, and operational benchmarks; implement changes as appropriate.
Oversee registration, scheduling, and building and managing provider templates to maximize clinic outcomes in coordination with the Corporate Central Access team.