Clinic Manager

DAP Health•Cathedral City, CA

5d•$82,331 - $92,566•Onsite

About The Position

At DAP Health, we are committed to transforming lives and advancing health equity for all. As a leading nonprofit health care provider, we deliver compassionate, high-quality care to the diverse communities of the Coachella Valley and San Diego County. Our comprehensive services range from primary care to mental health, wellness programs, and beyond, with a focus on those who are most vulnerable. Joining our team means becoming part of a passionate, innovative organization dedicated to making a meaningful impact in the lives of those we serve. If you're looking for a dynamic and purpose-driven environment, we invite you to explore the opportunity to contribute to our mission.

Requirements

Bachelor’s degree in healthcare administration, business administration, public health, nursing, or related field, or equivalent experience
Previous managerial or supervisory experience
Proficiency in Microsoft Office

Nice To Haves

Bilingual in Spanish/English preferred

Responsibilities

Manages all administrative systems at the site, including patient and paper flow.
Oversees the day-to-day operations of the clinic as related to patients, staff members and the facility; including personnel work schedules; and collects and approves timecards.
Submits reports and ensures compliance with performance standards, follows and implements policies, protocols and procedures.
Meets corporate performance standards and enforces corporate policies and procedures.
Follows the direction of the Chief Clinical Officer regarding medical policies and procedures.
Sets expectations in full detail, provides feedback in “real time,” and maintains individual accountability of staff members through performance reviews, outcome measuring and the development of their improvement plans.
Trains staff as necessary.
Evaluates provider support staff and administrative employees in accordance with policies.
Reports inappropriate behavior and misconduct of other staff members.
Recommends hiring and termination of employees.
Attends meetings as required and participates on committees as directed.
Holds monthly staff meetings and maintains agendas and minutes for all meetings.
Submits a monthly TQM report with goals and plans for areas of improvement.
Maintains control system to ensure that all medical records are complete, accurate and timely including patient’s receipts, case collections, and all daily logs.
Oversees the cash collection process and submittal in accordance with policies and procedures.
Maintains Clinic “Audit Ready” at all times.
Investigates, resolves, and reports patient, provider or staff complaint.
Is present at the clinic during all operating hours, especially as it relates to the critical opening and closing times.
Resolves operating issues and problems.
Supports all administrative and support staff.
Other related duties and tasks as assigned.
Responsible for collection and approval of timecards and benefit requests for staff under his/her supervision.
Facilitates processing of payroll by submitting timecards and benefit requests to the Accounting Department in the time frame prescribed by DAP Health Policy and the needs of the Department.
Provides staff training as necessary and ensures compliance with new employee and annual training requirements.
Evaluates staff performance either directly or in collaboration with co-management.
Conducts employee corrective action, improvement plans, provides guidance and conducts annual evaluations.
Responsible for ensuring staff compliance with all DAP Health policies and procedures, and all applicable laws and regulations, including HIPAA and OSHA.