Clinic Manager

Key Essentials to Behavior Management, Corp•San Dimas, CA

36d•$75,000 - $95,000•Onsite

About The Position

KEBM built the Clinic Manager role specifically to fix the issue of clinical authority being buried in facility budgets, vendor coordination, and scheduling emergencies. This role is designed for individuals who excel at both running a clinic and supervising clinicians. One current Clinic Manager earned her BCBA while in this position, highlighting the role's potential for growth and its focus on operational excellence alongside clinical duties. The role involves managing the clinic as a physical and operational environment, including cleanliness, safety, facility maintenance, vendor relationships, and emergency preparedness. It also includes managing scheduling for therapists, clients, and various service settings (clinic, home, community, Telehealth), ensuring efficient operations and appropriate therapist-client matching. The Clinic Manager is responsible for the clinic's budget and financial metrics, such as billable hours, productivity, and cost tracking, requiring them to report on performance and identify areas for improvement. A significant part of the role (60%) involves providing direct clinical supervision to RBTs, Lead RBTs, and Program Supervisor Trainees, ensuring accountability and clinical oversight. The Clinic Manager also contributes to Functional Behavior Assessments (FBAs), treatment planning, and clinical decision-making under the guidance of a Lead BCBA or Assistant Clinical Director. Client onboarding, family communication, and retention are key responsibilities, making the Clinic Manager the primary point of contact for families. Additionally, the role involves partnering with the business development team to support client acquisition strategies and community engagement for the clinic.

Requirements

BACB certification in progress (BCaBA or BCBA candidacy)
Must have an RBT
2+ years ABA experience
Demonstrated leadership or management experience
Comfortable with operations — budgets, schedules, vendor coordination, facility issues.
Pursuing or hold your BCaBA/BCBA
Understand what this role actually is the real work, the hard days, the kids and families we serve.
Want to do this specific job, with these specific clients, inside the S.O.C.I.A.L. P.O.D.S. model.
Have the capacity (Time, skill, emotional bandwidth, physical readiness) for this role to be done well.

Nice To Haves

Master's degree preferred

Responsibilities

Own the clinic as a physical and operational environment — cleanliness, safety, facility maintenance, vendor relationships, emergency preparedness.
Manage scheduling across therapists, clients, and service settings — clinic, home, community, Telehealth.
Run the clinic's budget and financial metrics — billable hours, productivity, cost tracking.
Supervise RBTs, Lead RBTs, and — as appropriate — Program Supervisor Trainees — real clinical supervision with accountability, not just operational oversight.
Contribute to FBAs, treatment planning, and clinical decision-making — under Lead BCBA / ACD oversight.
Own client onboarding, family communication, and retention.
Partner with the business development team — attending community events, informing marketing materials, contributing to client acquisition strategy for your clinic.