Clinic Manager

WELL Health Diagnostic Centres•Toronto, ON

38d•Hybrid

About The Position

WELL Health Diagnostic Centres is looking for a qualified and experienced Clinic Manager. The Clinic Manager will be responsible for overseeing the daily clinic operations, accounting functions, physician relations, and team management. As a manager, they will oversee the implementation of company-wide programs and timely reporting of clinic data. Embracing the mission of treating each patient with dignity, care, respect, and enthusiasm, they will ensure their team delivers patient care excellence and physician support. WELL Health Diagnostic Centres is the largest operator of independent diagnostic health facilities in Ontario. More than 15,000 healthcare providers refer their patients to WELL Health Diagnostic Centres’ 50+ accredited locations for OHIP and AHCIP-covered cardiology, radiology, respirology, and sleep diagnostic services. We are committed to delivering shorter wait times, faster report turnaround, and the highest standard of patient care. WELL Health Diagnostic Centres is a top employer of choice! We are dedicated to attracting, developing, and retaining the best healthcare professionals in the industry. We are proud to be recognized year after year as an industry leader, earning distinctions such as Canada’s Best Managed Companies, Great Place to Work®, Canada’s Top Growing Companies from The Globe and Mail, and the Consumer Choice Award.

Requirements

5+ years of management experience in healthcare or pharmaceutical industry.
Willing to travel to various clinics.
Ability to rapidly learn and adapt to changing environments and clients.
Self-starter who thrives in entrepreneurial environments.
Excellent presentation and relationship-building skills, combined with the ability to engage, inspire, and build credibility.
Excellent interpersonal and communication skills.
Ability to operate with high degree of integrity and sincerity.
Demonstrated leadership, reliability and flexibility.
Knowledge of and demonstrated ability in corporate core competencies.
Positively influence and lead staff members, as well as physicians.
Demonstrate effective decision-making and problem-solving skills.

Nice To Haves

You bring a positive, professional attitude, enjoy working both independently and collaboratively, and treat everyone with respect, dignity, and kindness.
You’re curious, dependable, and take pride in keeping things running smoothly behind the scenes.

Responsibilities

"Running the Business" at the frontline clinic level resulting in the effective and efficient operations of all clinics in respective area.
Provide leadership, direction, coaching and reporting on all operational aspects at the clinic level.
Prepare employee schedules to meet referral demand and optimization of equipment utilization and ensure coverage during vacations and absences.
Work with staff to develop their professional development goals; encourage cross training.
Track all billings, ensure collection of billing errors and payment of private invoices
Monitor technical problems with equipment and facilities, coordinate repair and maintenance.
Order supplies and monitor usage.
Coordinate with Human Resources to recruit, motivate, promote, transfer or terminate staff members.
Continuously manage and improve work processes at the clinic.
Handle all problem resolution: correct reporting errors; address client issues; non-compliance issues; WSIB accidents, etc.
Implement procedural, administrative and organizational changes as per corporate objectives.
Responsible for site inspection readiness ensuring all regulatory and accreditation requirements are met including quality assurance, health and safety.
Prepare monthly operational report, budget variance.
Attend any other tasks assigned by Regional Leader from time to time.