Clinic Manager

Panorama Orthopedics & Spine Center • Greenwood Village, CO

9d • $80,000 - $90,000 • Onsite

About The Position

The Practice Manager provides leadership and administrative oversight for the clinic, managing both clinical and administrative teams to ensure efficient operations, high-quality patient care, and achievement of performance goals. This role is responsible for driving productivity, patient satisfaction, regulatory compliance, and overall practice success.

Requirements

• High School Diploma or GED (required)
• 4+ years of supervisory experience (required)
• 5+ years of experience in a medical office (required)
• Experience managing budgets and financial performance (required)
• Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint)
• Working knowledge of Electronic Health Records (EHR) systems
• Strong understanding of HIPAA and OSHA regulations
• Excellent leadership, organizational, and time management skills
• Strong communication and interpersonal skills across all levels (physicians, staff, patients)
• Ability to thrive in a fast-paced healthcare environment
• Professional demeanor, customer-service orientation, and attention to detail

Nice To Haves

• Some college coursework (preferred)
• orthopedic experience preferred

Responsibilities

• Oversee daily clinic operations, ensuring efficiency, compliance, and a high-quality patient experience
• Develop and manage the practice budget, including full profit-and-loss accountability for revenue cycle performance, expenses, and financial outcomes
• Ensure adherence to company policies, charting standards, HIPAA/OSHA requirements, and regulatory guidelines
• Monitor performance metrics and implement process improvements to enhance productivity and patient satisfaction
• Supervise, coach, and evaluate front office and clinical staff
• Lead hiring, onboarding, and ongoing staff training
• Foster a positive, ethical, and collaborative work environment
• Provide coverage as needed and maintain flexibility to support all clinic roles
• Ensure timely scheduling, accurate patient intake, and same-day response to inquiries
• Oversee accurate scheduling, authorization, and documentation of procedures and surgeries
• Ensure patients understand and meet financial responsibilities prior to treatment
• Address concerns from patients, staff, and physicians and resolve issues effectively
• Monitor billing and collections processes, including patient balances and insurance information accuracy
• Review claim denials and support appeals, re-authorizations, and trend analysis to improve outcomes
• Coordinate facility maintenance, janitorial services, and vendor relationships
• Manage inventory, supplies, and equipment maintenance within budget guidelines
• Participate in meetings, committees, and professional development activities
• Maintain confidentiality of personnel and business information
• Perform additional duties as assigned by leadership
• Maintains practice social media accounts and online reputation management efforts.
• Identifies opportunities for growth through new referral sources, physician relationship development, and direct to consumer marketing initiatives.
• Tracks growth metrics, referral trends, and marketing performance to inform business development strategies.

Benefits

• Healthcare Options: PPO, HDHP, and Surest plans with a $100/month tobacco-free discount
• Dental & Vision Insurance
• 401(k) with Annual Employer Contributions
• Additional Coverage: HSA/FSA, short- and long-term disability, life and AD&D, legal assistance, and more
• Employee Assistance Program (EAP): Employer-paid support for life’s challenges
• Up to 4 weeks of PTO starting out. (Increases with tenure)
• 7 paid holidays + 2 floating holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED