Clinic Manager Retail Health - Occupational Medicine
About The Position
Indigo Urgent Care, a MultiCare Company, is the leading urgent care provider in the pacific northwest, known for transforming health care through a people-centered approach. With over 40 clinics across Washington and Idaho, and convenient virtual care services, Indigo aims to make health care simpler, friendlier, and more accessible. This specific position is for a Clinic Manager located in Olympia, WA, requiring on-site presence and is a full-time role (FTE: 1.0) with a Monday-Friday day schedule. The Clinic Manager-Retail Health oversees the daily activities and operations of front office, back office, and ancillary staff, and manages supply inventory for 1-3 assigned clinics/locations. The role's scope varies by clinic size, patient volume, and specialties. The incumbent is responsible for ensuring excellent customer service and employee engagement, and for creating and/or leading projects aligned with business unit and company goals. The Manager must be available during evening and weekend hours to support clinic operations and will collaborate with the Area/Regional Manager and Clinical Care Director to foster a team environment that upholds customer service and high clinical standards efficiently. The position requires organization, discretion, good judgment, and a service-oriented professional manner.
Requirements
- Bachelor’s degree preferred or three (3) years of leadership experience in lieu of degree will be considered
- Minimum three (3) years of experience in occupational medicine, urgent care or healthcare
- Experience as a Front or back office supervisor, manager, or lead
Nice To Haves
- Bachelor’s degree
- Multi-site experience (within occupational medicine, urgent care or healthcare)
Responsibilities
- Oversees the daily activities and operations of front office, back office, and ancillary staff
- Orders supplies and maintains adequate supply inventory levels for assigned 1-3 clinic/location(s)
- Ensures excellent customer service and employee engagement
- Creates and/or leads projects aligned with business unit and/or company metrics and goals
- Is available during evening and weekend hours to support clinic operations
- Works with Area/Regional Manager and Clinical Care Director in promoting a team environment that supports customer service and high clinical standards in an efficient manner
Benefits
- Flexible schedule
- Team-based care model
- Modern clinic environment
- Technology-enabled clinics designed for today’s clinician and clinical staff
- Competitive compensation enhanced by volume incentives
- Customer experience bonuses
- Sign-on bonuses
- Tuition assistance
- Comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
1-10 employees
