Clinic Manager and Clinician

Ellie Mental Health • Clarkston, MI

21d • Hybrid

About The Position

Ellie Mental Health–Clarkston is seeking an independently licensed clinician and experienced leader to serve as Clinical Manager. This is a working clinical-leadership position, meaning it involves both direct patient care and management responsibilities. The Clinical Manager will provide outpatient therapy, maintain an assigned caseload, and complete related clinical responsibilities while also supporting staff, daily operations, quality, and practice growth. This is a W-2 position with compensation reflecting both clinical and assigned management responsibilities. The compensation structure, leadership allocation, and required clinical caseload will be reviewed during the interview and documented in the offer letter. Maintaining an active caseload is an essential function of this position. The Clinical Manager must consistently meet established client-facing expectations while reliably completing leadership duties.

Requirements

• Master’s degree or higher in counseling, social work, psychology, or a related behavioral-health field
• Current, unrestricted Michigan clinical license in good standing, such as LMSW, LPC, LMFT, or LP
• Ability and willingness to maintain an active therapy caseload while performing management duties
• Experience with psychotherapy, assessment, diagnosis, treatment planning, risk assessment, and documentation
• Demonstrated leadership, organization, sound judgment, problem-solving, and follow-through
• Knowledge of Michigan behavioral-health regulations, ethical standards, HIPAA, and documentation requirements
• Ability to address performance concerns directly and professionally
• Strong communication, time-management, interpersonal, and conflict-resolution skills
• Proficiency with Microsoft 365 and EHR systems; Valant experience is preferred

Nice To Haves

• Previous clinical or operational leadership experience
• Experience with recruiting, onboarding, performance management, billing, credentialing, or private-practice operations
• Experience supervising interns or limited-license clinicians
• Familiarity with Power BI, ADP, Valant, iPlum, and payer compliance

Responsibilities

• Maintain the required caseload and appointment availability
• Conduct assessments, establish diagnoses, create treatment plans, and provide evidence-based psychotherapy
• Complete notes, treatment plans, risk documentation, and other records accurately and on time
• Respond to referrals, support retention, and follow up after cancellations
• Provide ethical, inclusive care within professional scope and competence
• Conduct biweekly clinician meetings addressing caseloads, availability, documentation, productivity, and performance
• Support accountability, professional development, employee engagement, and performance-improvement efforts
• Coordinate staff meetings, case consultation, training, and internal communication
• Assist with recruiting, interviewing, onboarding, performance reviews, and offboarding
• Support interns and limited-license clinicians as assigned
• Provide leadership coverage and respond promptly to staff and client concerns
• Coordinate staffing and help ensure clinic coverage from 9:00 a.m. to 7:00 p.m., Monday through Friday
• Monitor scheduling availability and support clinicians in meeting caseload expectations
• Manage operational requests, leadership task lists, facilities, supplies, workflows, and assigned projects
• Oversee Valant, scheduling tools, iPlum, the receptionist application, and related technology
• Support clinical standards, ethical care, documentation compliance, and quality improvement
• Help maintain compliance with Michigan licensing, Medicare, Ellie, HIPAA, and clinic requirements
• Conduct policy and workflow audits and help update handbooks and procedures
• Investigate and respond appropriately to client grievances
• Coordinate with billing and credentialing partners regarding enrollment, insurance aging, patient balances, and service-line corrections
• Support clinician recruitment and clinic-capacity planning
• Coordinate community engagement, networking, referral development, and outreach
• Assist with marketing, social media, Uberall, newsletters, and public relations
• Monitor performance data and identify opportunities to improve access, retention, revenue, and operations
• Support grant applications, funding reports, and other approved growth initiatives

Benefits

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Flexible schedule
• Vision insurance
• Dental insurance
• Paid time off and holiday pay
• Health and short-term disability coverage for eligible employees
• 401(k) eligibility for full-time employees, subject to plan requirements
• Flexible scheduling
• Free annual continuing education opportunities
• Furnished office and administrative support

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level