Clinic Lead (Medical)

UNIVERSITY MUSLIM MEDICAL ASSOCIATION INC•Los Angeles, CA

7d•$26 - $28•Onsite

About The Position

Under the supervision of the Operations Manager, the Clinic Lead is responsible for providing leadership to Patient Care Coordinators, Medical Assistants, and Operators, as well as ensuring efficient clinic flow, patient care, and customer service. The Clinic Lead will perform various duties related to the provision of care. As a leader, the Clinic Lead will set an exemplary of peer leadership and model consistent front and back-office teamwork.

Requirements

Working knowledge of medical terminology
3 or more years’ experience in a medical office, clinic, or other health care facility (preferably FQHC)
High school graduate or equivalent, completion of a recognized medical secretarial program preferred.
Satisfactory requirements for Certified Medical Assistant, LVN, or Phlebotomist
1-year supervisory experience
Working knowledge of standard medical records maintenance policies, practices, and laws
Basic knowledge of Clinic policies and procedures
Strong clerical/administrative skills including use of personal computer, especially medical word processing and spreadsheets
Able to handle multiple-phone line
Ability to maintain absolute discretion over highly sensitive patient information.
Very effective people skills including oral communication skills and customer service skills
Ability to work effectively with people of diverse cultures, ages, and economic backgrounds
Detail and task-oriented
Must work well with constant interruptions
Bilingual skills in English/Spanish – both written and verbal
follow set routines and be alert to variations and make decisions accordingly
must maintain organized and accurate records
exercise team coordination skills and maintain cooperative relationships with staff members, patients, and providers

Nice To Haves

completion of a recognized medical secretarial program

Responsibilities

Supports leadership of Front and Back Office staff
Works collaboratively as a team member of the clinic staff to provide high quality care and efficient service to patients and staff. Maintains patient confidentiality according to HIPAA regulations
Assists with provider scheduling
Manages prescription refill distribution
Maintains clinical signage and information to patients
Monitors and maintains patient registrations and consent forms
Assists Clinic Manager with training, orientation, and precepting of Patient Care Coordinators, Medical Assistants, and Operators by monitoring ongoing clinical education and training needs, assignments, and monthly duties. competencies.
Coordinates the procuring of office supplies and equipment with the appropriate staff to ensure the availability of adequate supplies to provide patient care services.
Communicates with providers regarding closing and locking chart notes
Attend regular EHR training sessions, participates in all team and staff meetings, related continuing education programs. Distributes new information to Patient Care Coordinators and Operators through group trainings and communications
Assist Clinic Manager with readiness during any/all audits such as County and Managed Care.
Ensuring all medical records are set-up and maintained in accordance with standards
Add and Remove Alerts in patients record as needed
Maintain an organized and clean work environment at all times
Consistent on time arrival and ready to begin work at the start of the day. Does not abuse or take advantage of sick time.
Opens and closes clinic as directed by supervisor
Assists Clinic Manager with special projects and other duties as assigned
Support with ordering supplies for the clinic
On-Call support for Alarm services
Review medication orders and ensuring correct medications are prepared