Clinic Intake Supervisor

Aspire Health and Community Services•Quincy, MA

11d

About The Position

The Outpatient Clinic Intake Coordinator is an essential part of our dynamic team, serving as a clinical leader and performance manager! In this exciting role, you will oversee all aspects of the Clinic’s intake process, guiding clients from their very first assessment all the way to matching them with an outpatient clinician. Your efforts will ensure a smooth transition and top-notch care for every individual! As the supervisor, you will not only oversee but also coordinate the clinic’s intake process, making sure that our talented clinicians provide the most clinically appropriate treatment services to families and individuals. Through engaging supervisory discussions and thorough clinical record reviews, you'll help maintain our high standards. Every intake will be completed with excellence, and discharge summaries will be finalized on time! We know that support is key, so you’ll be available by telephone or in person as needed, especially during those crucial crises, providing invaluable assistance to our clinical staff and team members during business hours. Plus, you’ll be part of the On-Call Rotation, covering extended daytime hours, Saturdays, and Sundays, with just a couple of evening shifts required each week until 8 PM! Collaboration is at the heart of our success! You’ll work closely with the Clinic Director and APDs on various critical matters, such as assigning new cases, maintaining an appropriate caseload for supervisees, ensuring the team completes outstanding work, and developing improvement plans when necessary. You’ll also tackle important safety, clinical, and billing issues to uphold our commitment to the highest standards of care! Are you ready to make a significant impact? Join us and be a part of something truly special!

Requirements

Clinical leader and performance manager
Ability to guide clients from assessment to clinician matching
Experience in coordinating intake processes
Skilled in supervisory discussions and clinical record reviews
Availability for on-call rotation including extended daytime hours, Saturdays, and Sundays
Ability to work a couple of evening shifts each week until 8 PM
Collaboration skills to work with Clinic Director and APDs
Experience in assigning new cases
Ability to maintain appropriate caseloads for supervisees
Experience in developing improvement plans
Knowledge of safety, clinical, and billing issues

Responsibilities

Oversee all aspects of the Clinic’s intake process, guiding clients from their very first assessment all the way to matching them with an outpatient clinician.
Coordinate the clinic’s intake process, making sure that our talented clinicians provide the most clinically appropriate treatment services to families and individuals.
Maintain high standards through engaging supervisory discussions and thorough clinical record reviews.
Ensure every intake is completed with excellence and discharge summaries are finalized on time.
Be available by telephone or in person as needed, especially during crucial crises, providing invaluable assistance to clinical staff and team members during business hours.
Participate in the On-Call Rotation, covering extended daytime hours, Saturdays, and Sundays, with a couple of evening shifts required each week until 8 PM.
Work closely with the Clinic Director and APDs on various critical matters, such as assigning new cases, maintaining an appropriate caseload for supervisees, ensuring the team completes outstanding work, and developing improvement plans when necessary.
Tackle important safety, clinical, and billing issues to uphold commitment to the highest standards of care.