Clinic Intake Coordinator

City of Hope•Phoenix, AZ

3d•Onsite

About The Position

City of Hope's mission is to make hope a reality for all touched by cancer and diabetes. Founded in 1913, City of Hope has grown into one of the largest and most advanced cancer research and treatment organizations in the U.S., and one of the leading research centers for diabetes and other life-threatening illnesses. City of Hope research has been the basis for numerous breakthrough cancer medicines, as well as human synthetic insulin and monoclonal antibodies. With an independent, National Cancer Institute-designated comprehensive cancer center that is ranked top 5 in the nation for cancer care by U.S. News & World Report at its core, City of Hope’s uniquely integrated model spans cancer care, research and development, academics and training, and a broad philanthropy program that powers its work. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and cancer treatment centers and outpatient facilities in the Atlanta, Chicago and Phoenix areas. The successful candidate: Shift: M-F 8AM-5PM The Patient Service Coordinator serves as the first point of contact for patients, families, and visitors in the cancer clinic, under direct supervision of Practice Manager. This role is critical in creating a welcoming, compassionate, and efficient environment while managing administrative tasks that support patient care and clinical operations.

Requirements

High school diploma or equivalent
2-3 years of prior experience in healthcare administration, medical office, or oncology clinic setting.
Strong interpersonal and communication skills, with sensitivity to patients undergoing cancer treatment.
Proficiency in medical scheduling software and Microsoft Office Suite.
Knowledge of insurance verification and HIPAA regulations.
Medical Terminology
Multiple provider scheduling
Excellent customer service
Patient registration
Software: Microsoft office/outlook