Clinic Enablement Manager

The Fertility Partners Inc•Toronto, ON

4d•Hybrid

About The Position

The Clinical Enablement Manager is responsible for implementing and sustaining workflows, processes, and operational initiatives across clinics within The Fertility Partners network. This role translates operating model design into execution, working closely with clinic teams, Regional Leaders, Product, Technology, and Digital Adoption to ensure initiatives are deployed effectively, integrated into workflows, and sustained over time. The Clinic Enablement Manager plays a critical role in ensuring that solutions not only launch successfully but deliver measurable, lasting impact in clinic operations. Acts as the primary point of coordination with clinics for operational initiatives, ensuring a single, aligned approach to communication and execution.

Requirements

4–8 years in healthcare operations or multi-site environments
Strong implementation and change management experience
Experience working directly with clinical teams
Ability to influence without authority and drive adoption

Nice To Haves

French language proficiency is an asset but not required
Toronto-based candidates preferred; remote candidates will be considered

Responsibilities

Lead implementation of workflows, processes, and initiatives developed through cross-functional collaboration.
Partner with clinic leadership to integrate changes into day-to-day operations.
Support execution of enterprise initiatives at the clinic level.
Ensure new tools and processes are embedded into clinic workflows effectively.
Translate system functionality into practical, clinic-ready workflows.
Partner with Regional Leaders to reinforce accountability and adherence.
Drive adoption of workflows and processes across clinics.
Partner with Digital Adoption to align system usage (training, features) with operational execution.
Identify and address barriers to sustained adoption.
Act as a primary partner to clinic teams during implementation and change.
Provide on-site support during key initiatives, go-lives, and transitions.
Gather feedback and escalate insights to Clinical Operations & Enablement.
Partner with Digital Adoption on system rollout and training alignment.
Coordinate with Product and Technology to ensure alignment between tools and workflows.
Support readiness for procurement, build, or system-related changes.
Monitor impact of initiatives at the clinic level.
Identify opportunities for improvement and optimization.
Support refinement of workflows and processes based on real-world feedback.