Clinic Director - Columbia, MD

Helping Hands Family • Columbia, MD

7d • Onsite

About The Position

The Clinic Director is the senior leader within a clinic, overseeing all team members at the location. The Clinic Director translates organizational strategy into day-to-day clinic operations, continuously driving results, quality of care, improvements and innovation.

Requirements

• Minimum 4 years of experience in operational leadership roles within healthcare, behavioral health, or related service industries.
• Proven success in managing budgets, driving performance improvements, and leading large, diverse teams.
• High emotional intelligence with excellent communication, change management, and conflict resolution skills.
• Strong analytical, critical thinking, and strategic planning capabilities.
• Full commitment to working onsite during designated hours.
• Candidates must be comfortable working near young children, including potential bodily fluids, as this is an integral part of the role.
• All offers of employment are contingent upon the successful completion of a comprehensive background check. This includes Social Security and identity verification, reference checks, criminal history check, fingerprint screening, and any other relevant checks to ensure the safety and well-being of the children we serve.
• All new hires must complete E-Verify as required by USCIS.
• HHF does not provide immigration sponsorship for any roles at this time.

Nice To Haves

• Master’s degree in Healthcare Administration, Business Management, or related field preferred; Bachelor’s degree with equivalent leadership experience will be considered.

Responsibilities

• Responsible for effective, high quality, outcomes - oriented therapy for every child / client.
• Develop and execute operational plans to achieve clinic goals and organizational initiatives.
• Responsible for effective operational workflows, resource allocation, budget performance, and KPI achievement.
• Foster operational excellence through proactive leadership, continuous improvement, and data-driven decision-making.
• Lead, mentor, and empower the Clinical Supervisor and Office Manager to achieve clinical and organizational objectives.
• Build a collaborative, accountable, and high-performing team culture through active, empathetic listening, action planning, coaching, and daily guidance.
• Champion a client-centered experience by strategically aligning operations to support family engagement, satisfaction, and retention.
• Serve as an escalation point for complex client and operational concerns, ensuring timely resolution and continuous quality improvement.
• Collaborate with Regional and Support Center leadership to align clinic operations with overall business and clinical strategy.
• Ensure compliance with all HHF policies and Federal and State regulatory requirements while identifying opportunities for operational innovation.
• Additional duties as assigned.

Benefits

• Great Place to Work Certified™ in 2021, 2022, 2023, 2024, and 2025
• Rewarding work experiences, including making a lasting impact on children’s lives.
• Supportive and inclusive culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior