Clinic Director Ellie Mental Health

Ellie Mental Health - 014•Highlands Ranch, CO

73d•Hybrid

About The Position

As a Clinic Director at Ellie Mental Health – Highlands Ranch and Littleton, Colorado, you'll share our vision for improving and expanding access to quality mental health care and thrive in an environment driven by our core values of authenticity, humor, compassion, creativity, acceptance, and determination. The Clinic Director will be competitively compensated (salary, commissions, and bonuses!) for accepting responsibility for the overall performance and operation of a clinic composed of approximately 10 - 20 professional outpatient therapists. This includes hiring and recruiting fantastic, unique, and fun-loving clinicians; managing clinic performance and client satisfaction; providing training and ongoing developmental support; meeting fiscal goals; marketing clinical services and building community partnerships and referrals. You will also maintain a reasonable client caseload in which you will be expected to schedule at least 12 clients weekly. We are a locally owned and operated clinic in the Southwest Denver area that is structured to remove many of the daily obstacles of a clinician. By offering centralized support for inquires, scheduling, client/therapist matching, insurance contracting, billing and collections, our clinicians get to focus on what they love most – providing world-class mental health services. We believe providing a fantastic experience for our providers is a critical link to better care and better outcomes in mental health. Ellie Mental Health was founded in 2015 by Erin Pash, LMFT, and Kyle Keller, LICSW when they opened the first Ellie clinic in Minneapolis. Since then, the Ellie Fam has continued to grow with multiple clinics in Minnesota and a growing number of locally owned and operated franchises across the country. Ellie was proudly founded on the principle of destigmatizing mental health. The mental health industry is full of barriers, and we’ve made it our goal to fill the gap and find innovative ways to break down these barriers for the communities we serve.

Requirements

Master’s Degree or higher education in mental health discipline
Independently licensed with a Colorado -issued clinical practice license (e.g., LCSW, LMFT, LPCC)
Strong leadership, problem-solving, and executive skill sets
Strong working knowledge of state requirements regulating mental health practice
Excellent verbal and written communication skills; Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail
Working understanding of human resource principles, practices, and procedures
Excellent time management skills with a proven ability to meet deadlines
Ability to function well in a high-paced and changing environment
Proficient with Microsoft 365 applications
Adept at learning and navigating Electronic Health Record systems

Responsibilities

Oversee the hiring process for all therapists at their clinic.
Provide all training for clinic new hires, ensuring all required Ellie Mental Health clinical and operational policies and procedures are taught and followed
Assess ongoing development and training needs and conduct ongoing training as needed
Hold staff compassionately accountable for meeting performance expectations
Manage staff performance, including implementing Performance Coaching, Performance Improvement Plans, and termination process as needed
Oversee peer consultation groups to ensure clinical excellence and align with best practices
Provide clinical oversight to clinic’s Mental Health Practitioners and Professionals, including signing clinical documentation for pre-licensed providers
Participate in Clinic Director Peer Consult Group
Provide 1:1 consultation with all therapy staff to review productivity, caseload, and clinical documentation
Evaluate mental health diagnosis, create, and implement a treatment plan, complete ongoing documentation including further diagnosis, treatment plan reviews, and case notes according to company policy
Utilize creativity in interventions to help clients achieve and exceed goals
Prepare and submit individual documentation for each session per company guidelines and protocol
Coordinate services with case managers, families, work personnel, medical personnel, other Ellie staff, and school staff as needed
Collaborate with franchise owner and Ellie Mental Health corporate staff (as needed) to implement strategies for fiscal and clinical efficiency
Monitor and manage clinic office schedules and office supplies
Provide timely response to concerns raised by clients, clinicians, or external stakeholders
Serve as point of contact for building management related issues or concerns
Spearhead clinic’s community outreach and engagement efforts, in collaboration with franchise owner and consistent with guidance from Ellie Outreach Team
Collaborate with Ellie Marketing Team to promote clinic’s online visibility
Collaborate with franchise owner and Ellie Corporate Team to implement all required policies and procedures
Identify opportunities to improve client care, quality, and effectiveness, and implement changes in collaboration with franchise owner