Clinic Director
About The Position
Aurora Physiotherapy & Rehabilitation Centre, a proud member of the Lifemark Health Group, is seeking a passionate and community-focused Clinic Director. This role is for a visionary Physiotherapist willing to lead a dynamic team, foster clinical excellence, and make a tangible impact on community health. As a Clinic Director, you are a people leader accountable for running your clinic, owning day-to-day execution, team leadership, patient experience, and financial results. You set the vision, culture, and standard for how care is delivered and how teams work together. Your leadership shapes both patient experience and team engagement, creating an environment where people feel supported, challenged, and proud of the work they do. This role blends clinical expertise with operational and people leadership. Most Clinic Directors are practicing clinicians who dedicate 5-15 hours per week to non-treating leadership responsibilities. In select clinics, an exceptional non-registered leader with strong operational and people leadership experience may also be considered, supported by clinical leadership within the clinic. This role is ideal for someone who wants to develop people, lead with purpose, and build a clinic that delivers meaningful, consistent care every day.
Requirements
- Visionary Physiotherapist
- People leader
- Clinical expertise
- Operational and people leadership experience
- Ability to develop people
- Ability to lead with purpose
- Ability to build a clinic that delivers meaningful, consistent care
- Experience in leading, coaching, and developing team members
- Experience in recruitment and retention
- Experience in addressing team challenges with empathy and clarity
- Experience in leading clinical practice
- Experience in supporting high-quality clinical assessments and individualized, evidence-based treatment planning
- Experience in overseeing patient progress and outcomes
- Experience in guiding clinicians on patient Plan of Care
- Experience in championing best practices and clinical consistency
- Experience in supporting accreditation initiatives
- Experience in leading clinic performance and operational health
- Experience in using data and performance trends to inform decisions
- Experience in championing efficient scheduling practices
- Experience in developing and implementing action plans for service delivery improvement
- Experience in partnering with Regional Directors on staffing, resourcing, and planning
- Experience in leading recruitment efforts
- Experience in overseeing onboarding and mentorship
- Experience in assisting new clinicians in establishing a full case load
- Experience in guiding performance review conversations and development planning
- Experience in partnering with internal teams on people matters
- Experience in ensuring employment practices align with organizational values and standards
- Experience in contributing to clinic growth initiatives
- Experience in developing plans to expand clinic reach and referral relationships
- Experience in collaborating with national head office teams
- Experience in representing the clinic as a leader
Nice To Haves
- Exceptional non-registered leader with strong operational and people leadership experience may also be considered, supported by clinical leadership within the clinic.
Responsibilities
- Create a positive, inclusive, and accountable clinic culture where people feel valued and motivated.
- Lead, coach, and develop clinicians and administrative team members through regular feedback and growth conversations.
- Actively support career pathways, progression opportunities, and succession planning.
- Champion recruitment and retention by attracting aligned talent and creating an environment where people choose to stay and grow.
- Address team challenges with empathy and clarity, fostering trust, psychological safety, and accountability.
- Lead by example in clinical practice, modeling professionalism, compassion, and clinical excellence.
- Support high-quality clinical assessments and individualized, evidence-based treatment planning.
- Oversee the systematic monitoring of patient progress and outcomes to ensure consistently exceptional care.
- Guide clinicians on the development and execution of patient Plan of Care, ensuring appointments are scheduled with the front desk.
- Champion best practices and clinical consistency, working closely with clinical leaders and the Regional Director.
- Support accreditation initiatives and ensure clinical standards and service expectations are upheld.
- Lead the overall performance and operational health of the clinic with a clear understanding of key drivers, coaching clinicians and administrative team accordingly.
- Use data and performance trends to inform decisions and improvement initiatives.
- Champion efficient scheduling practices that increase access and utilization, while elevating the patient experience.
- Develop and implement action plans to strengthen service delivery, improve outcomes, and support sustainable clinic success.
- Partner with Regional Directors on staffing models, resourcing decisions, and clinic-level planning.
- Lead recruitment efforts to attract high-quality clinicians and team members aligned with clinic values and culture.
- Oversee thoughtful onboarding and mentorship experiences, completion of all training, and the development of a full case load to support long-term success.
- Assist new clinicians in establishing a full case load.
- Guide performance review conversations and growth-oriented development planning aligned to key metrics.
- Partner with internal teams to navigate leaves of absence, transitions, and sensitive people matters.
- Ensure employment practices align with organizational values, policies, and employment standards.
- Contribute to initiatives that support clinic growth and strengthen community relationships.
- Develop plans to expand the clinic’s reach, referral relationships, and impact within the community.
- Collaborate with national head office teams to ensure alignment, consistency, and shared best practices.
- Represent the clinic as a trusted, engaged leader within the broader Lifemark network.
Benefits
- Permanent Full-Time Employee
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What This Job Offers
Job Type
Full-time
Career Level
Manager
