Clinic Director- Outpatient

Winston-Salem Comprehensive Treatment Center•Winston-Salem, NC

1d•Onsite

About The Position

Winston-Salem Comprehensive Treatment Center, part of Acadia Healthcare’s nationwide network of Comprehensive Treatment Centers, is a leading provider of medication-assisted treatment (MAT) for opioid use disorder (OUD). Our outpatient opioid treatment program (OTP) clinic in Winston-Salem, North Carolina, offers comprehensive care to support patients on their recovery journey. We are seeking a dedicated Clinic Director to lead daily operations at Winston-Salem CTC. This leadership role is for someone committed to delivering high-quality, compassionate care and making a meaningful impact. Acadia Healthcare's CTC division operates over 170 CARF-accredited outpatient OTPs nationwide, serving more than 74,000 patients daily with comprehensive care combining therapies and effective medications. The Clinic Director is responsible for leading and managing daily clinic operations, ensuring high-quality care and alignment with strategic business goals. This role is crucial for maintaining program effectiveness, regulatory compliance, and a patient-centered environment. The Clinic Director will shape the patient experience, lead and develop clinic staff, foster a positive work culture, and oversee operations from day-to-day tasks to long-term strategic planning to ensure patients receive the necessary support.

Requirements

Minimum of a Bachelor’s degree in a social, behavioral, or mental health services field from an accredited college or university.
Proven Profit & Loss (P&L) management experience, including full oversight and maintenance of a facility budget.
Prior management experience is required, as well as the ability to lead, coach, and support a multidisciplinary team.
Excellent written and verbal communication skills.
Strong adaptability and problem-solving skills; must be receptive to coaching and capable of navigating a dynamic healthcare environment.
Must have one of the following credentials/licenses, in the state of North Carolina: CADC or CADC-I (obtained through NCSAPPB), LCAS or LCAS-A (obtained through NCSAPPB), LCMHC-A or LCMHC (obtained through NCBLCMHC), LCSW or LCSW-A (obtained through NCSWB).

Nice To Haves

Experience overseeing services in an outpatient setting is highly preferred, particularly within medication-assisted treatment (MAT), mental health, intensive outpatient (IOP), partial hospitalization (PHP), or substance use disorder (SUD) programs.
Experience working in a narcotic treatment program (medication-assisted treatment; MAT), is highly preferred.
Demonstrated business development experience is highly preferred, including generating patient referral sources and building strong relationships with community partners, stakeholders, and local entities such as law enforcement, healthcare providers, and advocacy organizations.

Responsibilities

Partner with regional leadership to develop and manage the clinic’s annual budget and strategic business plan.
Serve as the clinic’s final authority on daily operations, collaborating closely with the Medical Director on all clinical and medical matters.
Act as a community liaison, attending events and building partnerships to promote the clinic as a trusted resource.
Develop and implement policies and procedures, including those related to community relations and public affairs.
Ensure delivery of treatment services is consistent with internal standards and external regulatory requirements; coordinate the submission of protocols and amendments to appropriate federal and state agencies.
Oversee all personnel-related decisions, including performance evaluations, staffing, training, and hiring.
Provide staff development and ongoing education opportunities.
Ensure clinic-wide compliance with all federal and state laws and regulations, including timely submission of any corrective action plans (e.g., for FDA, DEA, or State ADP).
Maintain secure management of medications, medical records, and employee documentation.
Uphold and protect patient confidentiality and rights, ensuring each patient receives proper medical and clinical care.
Lead risk management efforts, including risk assessments, incident investigations, and identifying patterns through data analytics.
Complete annual HealthStream training on risk management topics.
Ensure patients are informed of their responsibilities regarding safeguarding take-home medications.
Perform additional duties as assigned by leadership.