Clinic Director- Wyomissing West Reading

Helping Hands Family•Wyomissing, PA
•$80,000 - $90,000•Onsite

About The Position

The Clinic Director is the senior leader within a clinic, overseeing all team members at the location. The Clinic Director translates organizational strategy into day-to-day clinic operations, continuously driving results, quality of care, improvements and innovation.

Requirements

  • Master’s degree in Healthcare Administration, Business Management, or related field preferred; Bachelor’s degree with equivalent leadership experience will be considered.
  • Minimum 4 years of experience in operational leadership roles within healthcare, behavioral health, or related service industries.
  • Proven success in managing budgets, driving performance improvements, and leading large, diverse teams.
  • High emotional intelligence with excellent communication, change management, and conflict resolution skills.
  • Strong analytical, critical thinking, and strategic planning capabilities.
  • Full commitment to working onsite during designated hours.

Nice To Haves

  • Detail-oriented & highly organized
  • Communicative & collaborative
  • Committed to purposeful care

Responsibilities

  • Responsible for effective, high quality, outcomes-oriented therapy for every child / client.
  • Develop and execute operational plans to achieve clinic goals and organizational initiatives.
  • Responsible for effective operational workflows, resource allocation, budget performance, and KPI achievement.
  • Foster operational excellence through proactive leadership, continuous improvement, and data-driven decision-making.
  • Lead, mentor, and empower the Clinical Supervisor and Office Manager to achieve clinical and organizational objectives.
  • Build a collaborative, accountable, and high-performing team culture through active, empathetic listening, action planning, coaching, and daily guidance.
  • Champion a client-centered experience by strategically aligning operations to support family engagement, satisfaction, and retention.
  • Serve as an escalation point for complex client and operational concerns, ensuring timely resolution and continuous quality improvement.
  • Collaborate with Regional and Support Center leadership to align clinic operations with overall business and clinical strategy.
  • Ensure compliance with all HHF policies and Federal and State regulatory requirements while identifying opportunities for operational innovation.
  • Additional duties as assigned.

Benefits

  • Great Place to Work Certified™ in 2021, 2022, 2023, 2024, and 2025
  • Rewarding work experiences
  • Making a lasting impact on children’s lives
  • Supportive and inclusive culture
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