Clinic Director

Acadia•Springfield, MA

8d•$85,000 - $95,000•Onsite

About The Position

We are currently seeking a dedicated, passionate Clinic Director to join our team to lead daily operations at Springfield CTC. This leadership role is ideal for someone who shares our mission to deliver high-quality, compassionate care and who is ready to make a meaningful impact in the lives of those we serve. Joining our CTC Division means purpose-driven work and comprehensive benefits: Comprehensive Medical, Dental, & Vision insurance, Competitive 401(k) Retirement Plan, Eligible for 2026 Clinic Director Bonus Plan (High annual bonus opportunity), Generous PTO: Paid Vacation, Personal Time, Sick Leave, and Extended Sick Leave, Access to Exceptional Training & Leadership Development Programs, Career Advancement Opportunities Across a Leading National Network, Consistent Early Morning Schedule.

Requirements

Minimum of a Bachelor’s degree in a social, behavioral, or mental health services field from an accredited college or university.
Experience overseeing services in an outpatient setting is highly preferred, particularly within medication-assisted treatment (MAT), mental health, intensive outpatient (IOP), partial hospitalization (PHP), or substance use disorder (SUD) programs.
Experience working in a narcotic treatment program (medication-assisted treatment; MAT), is highly preferred.
Proven Profit & Loss (P&L) management experience, including full oversight and maintenance of a facility budget.
Demonstrated business development experience is highly preferred, including generating patient referral sources and building strong relationships with community partners, stakeholders, and local entities such as law enforcement, healthcare providers, and advocacy organizations.
Experience working with multiple payer sources, including Medicare and Medicaid contracts.
Prior management experience is required, as well as the ability to lead, coach, and support a multidisciplinary team.
Excellent written and verbal communication skills.
Strong adaptability and problem-solving skills; must be receptive to coaching and capable of navigating a dynamic healthcare environment.

Responsibilities

Leads and manages daily clinic operations, ensuring the delivery of high-quality care and alignment with strategic business goals.
Provides direct oversight, support, and development for clinic staff, fostering a positive and accountable work culture.
Partners with regional leadership to develop and manage the clinic’s annual budget and strategic business plan.
Serves as the clinic’s final authority on daily operations, collaborating closely with the Medical Director on all clinical and medical matters.
Acts as a community liaison, attending events and building partnerships to promote the clinic as a trusted resource.
Develops and implements policies and procedures, including those related to community relations and public affairs.
Ensures delivery of treatment services is consistent with internal standards and external regulatory requirements; coordinates the submission of protocols and amendments to appropriate federal and state agencies.
Oversees all personnel-related decisions, including performance evaluations, staffing, training, and hiring.
Provides staff development and ongoing education opportunities.
Ensures clinic-wide compliance with all federal and state laws and regulations, including timely submission of any corrective action plans (e.g., for FDA, DEA, or State ADP).
Maintains secure management of medications, medical records, and employee documentation.
Upholds and protects patient confidentiality and rights, ensuring each patient receives proper medical and clinical care.
Leads risk management efforts, including risk assessments, incident investigations, and identifying patterns through data analytics.
Completes annual HealthStream training on risk management topics.
Ensures patients are informed of their responsibilities regarding safeguarding take-home medications.
Performs additional duties as assigned by leadership.