Clinic Coordinator - The Villages

Medi-Weightloss•Wildwood, FL

3h•Onsite

About The Position

At Medi-Weightloss, we’re not just about diets—we’re about life-changing, medically supervised weight loss solutions that empower our patients to achieve and sustain their healthiest selves. Our dedicated team of professionals is committed to preventive medicine, crafting personalized, evidence-based plans through comprehensive medical evaluations and in-depth consultations. If you’re passionate about health, thrive on helping others succeed, and live a vibrant, healthy lifestyle yourself, we’re excited to invite you to join our dynamic team!

Requirements

Proven background in a medical office, ideally in an elective setting (e.g., med spa) or a physician’s office with a focus on high-end customer service.
Outstanding written and verbal skills to engage and inspire patients.
A natural ability to leave a lasting, positive impact from the moment you meet someone.
Efficient, detail-oriented, and skilled at prioritizing tasks with consistent follow-through.
Proficient in Microsoft Word, Excel, and electronic medical record software.
Punctual, dependable, and equipped with reliable transportation.
A positive, can-do mindset with an eagerness to learn and grow in a medical office environment.
Efficiently room and work up new patients, assist with procedures, and take vital signs to keep the clinic running smoothly.
Accurately record medical information and prescribed medications in electronic records.
Handle critical issues with poise and ensure the clinic is clean, stocked, and ready for patients daily.
Contribute to a collaborative, supportive environment while excelling independently.

Responsibilities

Lead Daily Operations: Oversee the seamless flow of the clinic, from scheduling appointments and managing patient records to ensuring all documentation is accurate and complete.
Be the Patient’s Advocate: Act as a trusted liaison between providers and patients, answering questions, offering guidance, and providing personalized support to help patients achieve their goals.
Create Memorable Experiences: Deliver unparalleled service, going above and beyond to exceed patient expectations and make every interaction exceptional.
Drive Clinic Success: Quote fees, collect payments, and maintain a professional, welcoming environment that reflects our brand’s commitment to excellence.
Inspire and Support: Cheerlead patients through their weight loss journey, participate in practice marketing, and contribute to a positive, team-oriented culture.
Utilize a multi-line phone system to answer and appropriately route all incoming calls.
Conduct follow-up calls to discuss patient progress and address concerns.
Refer non-routine, sensitive, or complex requests to the appropriate staff member.
Ensure exceptional patient service by maintaining a friendly environment, greeting patients, and upholding outstanding standards.
Assist with monitoring daily inventory levels of clinical and office supplies.
Perform daily scanning and uploading of documents in patient files.
Train additional staff on daily procedures when requested by the office manager and/or physician.
Participate in clinic marketing efforts and provide ongoing support to promote clinic profitability and success.
Obtain patient vitals, EKG, and perform phlebotomy.
Administer IM injections.
Prepare laboratory order forms and obtain patient laboratory results.
Assist physicians or mid-level practitioners with patient referrals to other healthcare professionals.
Document patient progress notes in the patient chart and/or EMR.
Perform other clinical duties as required.