Clinic Coordinator - Otolaryngology

Washington University in St Louis • Florissant, MO

3d • Onsite

About The Position

WashU Department of Otolaryngology (Ear, Nose, and Throat) ambulatory clinics are looking for a Clinic Coordinator for our Christian Northeast ambulatory clinic. We offer a 4-day week with 10-hour days, no evenings, weekends, or holidays, as well as a bonus incentive program. Our clinic coordinators support our providers in the clinic and take on the responsibility of keeping the clinic compliant in Infection Prevention and Environmental Health and Safety measures. This role ensures any issues that arise in the clinic such as, housekeeping or facilities, are taken care of in a timely manner. This role also coordinates daily operations of clinical office including patient services, staff supervision, and organizational management. If you are looking for a growth opportunity in a department that values initiative and continuous improvement we would love to meet you.

Requirements

• High school diploma or equivalent high school certification or combination of education and/or experience.
• Clinical Office, Including Supervision (5 Years)
• Communication
• Customer Service
• Interpersonal Communication
• Organizing
• Patient Services

Nice To Haves

• Registered Medical Assistant (RMA) Certification highly preferred.

Responsibilities

• Coordinates patient services providing quality care in efficient and cost effective manner.
• May supervise support staff, scheduling work assignments to ensure appropriate coverage, hires, trains and evaluates performance.
• Maintains established policies and procedures and quality control through quality assurance and risk management programs.
• Promotes and maintains effective communications and collaboration within departmental administrators, managers and supervisors.
• Maintains and monitors all patient accounts.
• Provides reports, analysis and maintains records as required.
• Coordinates and maintains equipment and supplies ordering when needed.
• Assists with clerical tasks as needed including answering phones, computer entry, copies and fax material.
• Promotes and supports continuous improvement of quality and service to ensure effective clinical outcomes and patient satisfaction.
• Performs other duties as assigned.

Benefits

• Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Free Metro transit U-Pass for eligible employees.
• 4 weeks of caregiver leave to bond with your new child.
• Family care resources are also available for your continued childcare needs.
• Adult care resources.
• Tuition coverage for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED