Clinic Coordinator-Medical Assistant - KMOH - Full Time - Internal Recruitment

Kern Medical • Bakersfield, CA

2h • $25 - $34 • Onsite

About The Position

Kern Medical, LLC offers a range of primary, specialty, and multi-specialty services including pregnancy care, behavioral health services integrated with county mental health programs, and a growing network of outpatient clinics providing personalized patient-centered wellness care. Kern Medical, LLC cares for 15,500 inpatients and 125,000 clinic patients a year. This recruitment is for current employees only. Under the general direction of the Clinical Director -Outpatient Clinics, the Clinic Coordinator is responsible for assisting with effective day-to-day operations at a designated ambulatory medical clinic. Through clinic staff, the Clinic Coordinator ensures the clinics run smoothly and efficiently while enforcing the hospital’s policies and regulations. The Clinic Coordinator is expected to perform duties with a high degree of independence, initiative and judgement. Is responsible for clinic day-to-day operations and activities which will meet ambulatory clinic objectives.

Requirements

• High school diploma or GED equivalent required
• Graduate of an accredited medical assistant program AND Five (5 years) of progressively responsible medical assistant experience in a high-volume medical office setting OR Graduate of an accredited medical assistant program, certified as a Medical Assistant through the American Association of Medical Assistants, American Medical Technologist or California Certifying Board of Medical Assistants AND Three AND (3 years) of progressively responsible medical assistant experience in a high-volume medical office setting OR Completion of a basic Vocational Nurse curriculum accredited by the California Board of Vocational Nurse and Psychiatric examiners, Current valid license as a Vocational Nurse AND three (3) years of progressively responsible medical assistant or LVN experience in a high-volume medical office setting.
• Must possess and maintain the following certifications: Current American Heart Associate Healthcare Provider Basic Life Support (BLS) card.
• Knowledge of procedures to properly measure and record patient vital signs.
• Must have excellent organizational skills, with the ability to ensure timelines are met, information is accurate and quality standards are maintained.
• Must be attentive to detail, accurate, thorough, and persistent in following through to completion of all activities while demonstrating initiative for identifying and resolving problems/conflicts in completing work assignments.
• Must be able to work in a fast-paced environment and handle various situations in a professional manner, demonstrating excellent customer service.
• Must have excellent communication skills; able to read, write, and speak articulately, using established channels of communication and reporting relationships within the organization.
• Ability to communicate effectively with all levels of internal/external staff, management, members, physicians’/physician office staff, family members of patients, etc.
• Willingness to work as part of a team, working collaboratively with others to achieve goals, solve problems and meet established clinic and organizational objectives.
• Ability to demonstrate respect for the feelings and needs of patients, family members, team members, visitors and others with sensitivity to their cultural, language, financial, physical and social differences.
• Must be reliable in attendance and timeliness.
• Must be able to operate a computer; knowledge of common software applications needed to perform job duties
• Ability to maintain knowledge of and adhere to all hospital and clinic policies and procedures.
• Ability to maintain confidentiality at all times.

Nice To Haves

• Previous experience in a lead medical assistant role preferred.

Responsibilities

• Provides direction to clinic staff who perform routine, specialized and complex tasks related to the care and treatment of patients in an outpatient clinic setting under the direction of a physician, podiatrist, physician assistance or nurse practitioner.
• Responsible for assisting in the coordination of clinic services by following the integrated business plans of the clinic to include cost management, quality, and clinic utilization standards and performance measures.
• Ensures that services meet patient, provider, and internal client needs.
• Assists with the development of clinic schedules and daily staff assignments.
• Anticipates patient care problems and responds to changes in the clinic by prioritizing changes in patient status and unusual occurrences.
• Ensures that all clinic opening and closing procedures are completed in accordance with clinic policies and procedures.
• Assists with conflict resolution. Communicate both potential and actual problems to Clinic Director or Clinic Supervisor to ensure safety of staff and visitors.
• Assists in determining resolution for complex clinical problems within clinic operations.
• Coordinates performance improvement projects as assigned, to include recommendation of participant involvement, coordination of meetings and document preparation.
• Assists in the implementation of processes and methods designed to improve patient care.
• Ensures clinic staff maintain all required compliance to include, certification, BLS and TB testing.
• Collaborates with Clinic Director and/or Clinical Supervisor to implement and maintain patient care and quality service standards to meet provider and patient expectations.
• Acts as a patient advocate resolving patient care issues.
• Participates in the process of selection of medical assistant staff to include, reviewing resumes, participation in interviews, and recommendations for final selection.
• Provides new hire department orientation to include training assignments, competency verification and ongoing staff development.
• Provides feedback to Clinical Director and/or Clinical Supervisor in evaluating performance of medical assistants.
• Responsible to monitor and promote safe patient care within assigned area.
• Responsible to serve as a role model and mentor medical assistants to reinforce quality standards of care.
• Perform clinical duties as needed.
• Performs other job-related duties as required.

Benefits

• Additional compensation may be available for this role through differentials, incentives, and bonuses.
• this position may be eligible for participation and company contributions into 401(k).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED