Clinic Care Coord Non Cert; PRN 1

Bothwell Regional Health Center•Sedalia, MO

1d•Onsite

About The Position

The Clinic Care Coordinator is responsible for patient care within the setting of the clinic environment. This role involves coordinating patient appointments, managing patient records, ensuring communication between healthcare providers, and supporting the clinic’s overall administrative functions. The Clinic Care Coordinator reports directly to the Director of Population Health.

Requirements

High School graduate.
Good customer service skills.
Basic Life Support (BLS) required.
Ability to communicate effectively and simply with every customer and co-worker.
Ability to display a positive, courteous and friendly attitude toward all contacts.
Ability to build good relationships with others based upon a sustained effort of mutual support toward common goals.
Ability to exercise good judgment, reasoning and concentration to detail and to take personal accountability for all actions in carrying out job duties.
Is customer focused and committed to Quality and Process Improvement with a strong desire to provide service excellence.
Possesses and displays a strong knowledge and understanding of the standards of practice for their position including, if and when applicable, commensurate computer skills; population specific and general competencies; organizational skills, time and project management.
Possesses a vigorous and enthusiastic desire to learn and to grow both personally and professionally, and to improve one's skills in order to deliver the best possible care for our customers.

Nice To Haves

Preferred previous clerical duties, not required.
Preferred experience with electronic health record system, not required.

Responsibilities

Schedule and manage patient appointments, ensuring timely and efficient patient flow.
Prepare patients for their visits, including verifying health insurance information. If needed, paperwork that correlates with Annual Wellness Visits.
Provide patients with necessary pre-appointment instructions, ensuring they are well prepared for their visit.
Serve as the main point of contact for patients, addressing their inquiries and concerns.
Maintain and update patient records, ensuring all information is accurately entered and up to date.
Ensure the confidentiality and security of patient information in compliance with healthcare regulations.
Assist with managing electronic records systems and ensure patient data is accessible to healthcare providers.
Participate in quality assurance initiatives to enhance the clinic’s operations and patient care services.
Collaborates with clinic providers and staff to strengthen data quality, collection, analysis, and reporting of health information.
Perform other duties as assigned.