Clinic Care Coordinator

Cottage HealthSanta Barbara, CA
Onsite

About The Position

Cottage Medical Group seeks a Clinic Care Coordinator for their Cottage Cardiology Clinic Santa Barbara. This position is responsible for interacting with patients and visitors at the clinic and manages administrative tasks for the medical team. Their duties include receiving phone calls, scheduling patient appointments according to physician’s availability, explaining intake forms and consent forms to new patients, and processing payments. Perform patient registration, check-in and check-out. Responsibilities include: Transcribe patient referrals into the EMR system and index accompanying paperwork. Navigate patients through the referral process and manage all related tasks for the clinic care team including, initiating the referral process and evaluating requirements for each referral, obtaining authorizations when applicable, partnering with the Navigation Center or internal and external clinics to ensure continuity of care, and maintaining the various work queues.

Requirements

  • Basic MS Word.
  • Minimum 35 wpm typing speed.
  • Minimum six months clerical experience.

Nice To Haves

  • 1 year clerical experience in a medical environment performing referrals and authorizations.

Responsibilities

  • Interact with patients and visitors at the clinic.
  • Manage administrative tasks for the medical team.
  • Receive phone calls.
  • Schedule patient appointments according to physician’s availability.
  • Explain intake forms and consent forms to new patients.
  • Process payments.
  • Perform patient registration, check-in and check-out.
  • Transcribe patient referrals into the EMR system and index accompanying paperwork.
  • Navigate patients through the referral process.
  • Manage all related tasks for the clinic care team including, initiating the referral process and evaluating requirements for each referral.
  • Obtain authorizations when applicable.
  • Partner with the Navigation Center or internal and external clinics to ensure continuity of care.
  • Maintain the various work queues.
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