Clinic Business Associate

Baton Rouge Physical Therapy - Lake•Denham Springs, LA

1d•Hybrid

About The Position

Baton Rouge Physical Therapy, a member of the Confluent Health family, is looking for a Full Time Front Desk Medical Receptionist (Clinic Business Associate) to join our team! This position is full-time, working 40 hours per week, Monday through Friday. The hours are Monday through Thursday from 7:00 am to 5:00 pm and Friday from 7:00 am to 11:00 am. The role involves working at two locations: Denham Springs and Johns Creek.

Requirements

High School Diploma/GED required
Basic office and customer service skills

Nice To Haves

Previous experience in a similar role desired but not required

Responsibilities

Managing front desk operations, including patient check-in/check-out, appointment scheduling, and referral coordination, while providing exceptional customer service.
Knowledge of insurance coverage, and collecting payments to support accurate billing and ensure smooth patient access to care.
Maintaining accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation.
Answering phone calls and assisting patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment.