Clinic Biologics & IVIG Specialist Nurse (LPN/RN)

Family Allergy & Asthma•Memphis, TN

11d•Hybrid

About The Position

The Clinic Biologics/IVIG Specialist Nurse is responsible for demonstrating knowledge and application of job duties within scope of practice and functions under the direction of their manager(s) and/or Director(s); respectfully interacts with all levels of staff; provides direct nursing care during assigned duty hours; participates in department activities; promotes independence; adherence to the attendance policy; encourages socialization; advocates for the quality of life of our patients while maintaining compliance with all applicable laws, regulatory and organizational standards; supports the company’s core values.

Requirements

Ability to fluently speak and read English
Ability to read and interpret documents such as safety rules, handbooks, policies, patient care plans and procedure manuals
Ability to communicate effectively, verbally and written, with all levels of staff and patients
Diploma from an accredited LPN program (for LPN)
Associate's degree from an accredited college or university (for RN)
Current, valid, compact LPN or RN license in good standing to practice in the State of Tennessee
Current, valid CPR certification
Valid driver's license
Minimum of 1 - 2 years of related nursing experience

Nice To Haves

Biologic/Specialty pharmacy experience

Responsibilities

Work with Specialty pharmacies to process Biologics/IVIG prescriptions and forms
Track shipments and inventory of Biologics
Obtain prior authorizations as needed
Works with providers, nurses, and patients to resolve questions concerning medications, health education, and medical advice within skill level and scope of practice
Works with providers and nurses to assess the urgency of patient problems
Records and maintains complete and accurate records of patient and physician communications regarding medical care according to the standard medical record documentation requirements
Retrieves messages from phone and electronic submissions in a timely manner and responds to patient needs according to medical priority
Documents all incoming calls according to established department routine
Responds appropriately within skill level and documented departmental policies, and when appropriate, seeks provider advice when responding to patients’ medical care
Follows through in a timely manner on patients’ requests
Submits electronically/faxes new prescriptions and refill prescriptions according to physician orders
Serves as a resource to clinic staff regarding medical information, patient assessment, and nursing management of illness
Communicate with providers, nurses, managers and patients including in outer regions to coordinate and track inventory for the biologics process
Communicate on the telephone professionally and pleasantly. Efficiently screen and direct calls and make appointments as necessary for the biologics process as required
Run reports and maintain integrity of patient charts in relation to the biologics process
Prepare all necessary shipping documentation and ensure that shipments are shipped out timely and accurately, if required
Maintain and follow HIPAA policies and procedures
Other relevant duties, as assigned