Clinic Based Community Health Worker (CHW)

Share • Vancouver, WA

1d • Onsite

About The Position

Share is hiring a Clinic Based Community Health Worker (CHW) to provide frontline support to people in Clark County, with a primary focus on people experiencing homelessness. Created through a contract with PeaceHealth Southwest Medical Center, the position is based on-site at the PeaceHealth Community Hub and operates under metrics set by both PeaceHealth and Share. This is a full-time, 40-hour-per-week role involving direct patient support in a hospital setting and timely, accurate documentation.

CHWs use a whole-person approach to address social determinants of health, improve access to care, and connect patients with community-based organizations. They help individuals overcome barriers, pursue self-identified goals, and improve stability, health, and well-being. The role requires coordination with hospital staff, internal teams, community organizations, and public health agencies, along with accurate records and documentation that comply with organizational standards and HIPAA regulations.

Requirements

• A bachelor's degree in public health, social work, healthcare, human services, behavioral health, or a related field, and at least three years of relevant professional experience; alternatively, five years of relevant professional experience in a related field.
• Certification as a Community Health Worker (CHW), or ability to obtain certification within a specified timeframe.
• Strong interpersonal and relationship-building skills, including the ability to engage diverse populations and individuals experiencing serious mental illness and substance use disorders.
• Ability to establish and maintain professional working relationships, work independently and collaboratively, manage diverse caseloads, and prioritize competing tasks.
• Strong organizational skills and attention to detail in documentation, record-keeping, and data entry.
• Basic computer skills, including proficiency with Microsoft Office or Google Workspace.
• Valid driver's license, reliable transportation, and auto insurance.
• Ability to complete required background checks and hospital screenings, which may include motor vehicle, criminal history, sex offender registry, OFCCP registry, drug, and health screenings, as well as PeaceHealth orientation and quiz and confidentiality and badge agreements.

Nice To Haves

• Knowledge of public health, health education, community resources, Housing First philosophy, harm reduction, and trauma-informed care.
• Understanding of homelessness issues, social determinants of health, cultural differences, and health disparities.
• Experience using electronic health record (EHR) systems to document patient interactions and maintain records.
• Familiarity with HIPAA requirements and confidentiality practices.
• Experience working with hospital systems, including appropriate bedside manner and interdisciplinary team coordination.
• Bilingual proficiency, particularly in Spanish or other languages relevant to the communities served.

Responsibilities

• Receive and respond to referrals in real time, prioritize urgent patient needs, and coordinate care with hospital staff.
• Engage positively and meaningfully with patients and community partners, and establish connections with resources that support patient needs.
• Help individuals access services and community resources, including food assistance, housing support, and behavioral health services.
• Support patients in overcoming barriers and achieving self-identified goals.
• Help individuals navigate complex systems by scheduling and attending appointments, tracking progress, and providing ongoing encouragement and coaching.
• Maintain accurate, up-to-date records of patient interactions, services provided, and outcomes.
• Collaborate with internal teams, community-based organizations, and public health agencies to coordinate comprehensive service delivery.
• Obtain appropriate consent forms and Releases of Information (ROIs), and maintain timely, accurate documentation in the Care Coordination System in compliance with organizational standards and HIPAA.
• Maintain professional boundaries and adhere to ethical guidelines.
• Communicate clearly, promptly, and professionally with patients, team members, and partners.

Benefits

• Four weeks of paid time off.
• Wellness program, including a plan worth up to $900 per year.
• 401(k) plan with a 4% employer match.
• Medical and vision plans through Kaiser.
• Guardian Dental insurance.
• Life insurance.
• Employee Assistance Program.
• WEX FSA and HRA.
• Opportunities for personal advancement and robust trainings.
• Language differential for bilingual proficiency.

What This Job Offers

• Job Type: Full-time