Clinic Back Up Lead

CENTRAL CITY COMMUNITY HEALTH CENTER INC•Anaheim, CA

3d•Onsite

About The Position

Responsible for managing the daily activities of medical clinic staff and the non-clinical aspects of the day to day operations of the clinic. This role is accountable to the Chief Clinical and Nursing Officer.

Requirements

Bilingual in English/Spanish required.
Diploma/Certificate Licensed Medical Assistant required.
Four years of experience working in a non-profit organization required.
Demonstrated ability to exercise sound judgment.
Ability to communicate clearly and concisely.
Ability to plan, be organized, and have strong management skills.
Ability to work well under pressure, take initiative and be flexible and cooperative.
Self-motivated and independently productive.
Ability to maintain confidentiality of patient information and Company records.
Ability to work effectively with employees, providers, and managers.
Ability to convey a positive and professional image to patients and employees.
Demonstrated proficiency in various PC applications, including E-mail, Microsoft Excel, and Word, Internet and networking devices.
Required to know, follow and enforce safe work practices, and be aware of company policies and procedures related to job safety, including safety rules and regulations.
Required to have knowledge of CHDP guidelines, Immunizations schedule and AAP periodicity table.
Reliable transportation, automobile insurance, and a valid CA Driver License.

Responsibilities

Providing back-up for front and back office staff, PECS, referrals, and to the CPSP person.
Coverage of the clinic at all times.
Supervising and training staff members.
Preparing and coordinating with audits.
Updating billing on different programs, including CHDP, SOFP, OB, and CPSP.
Conducting performance reviews for all staff members.
Ensuring clinic compliance including, but not limited to, programs, paperwork, provider notes, calibration, fire code, HIPPA regulations and licensing.
Collection of time sheets from employees, scheduling, and ensuring all non-exempt employees are appropriately taking breaks and lunch meals.
Performing monthly walk-thru inspections.
Preparing applications for the clinic.
Performing periodic chart reviews.
Handling cash transactions and mail for the clinic.
Ensuring that productivity goals are met and preparing weekly productivity reports.
Ordering office supplies and medical supplies, including but not limited to vaccinations and medications.
Preparing OSHPD reports.
Monitoring clinic budget.
Attending to and resolving patient/staff complaints.
Scheduling of patients and creation of new charts.
Handling prescription refills.
Consistently demonstrating and upholding CCCHC’s principle of providing quality health and human services to the medically underserved and low-income populations in a culturally sensitive manner.
Punctuality and Attendance: This is an essential job duty for CCCHC’s employees given the impact on patients.
Performing all other duties, as assigned.