Clinic Associate - 2H Ballard
About The Position
At ZoomCare, we are dedicated to making healthcare accessible and convenient. Our mission is to provide innovative, high-quality healthcare services, including urgent care, primary care, and specialty care, with same-day, no-wait appointments. We are expanding our reach beyond the Pacific Northwest and are looking for enthusiastic individuals to join our dynamic team. ZoomCare is seeking a Clinic Associate to contribute to our mission. The Clinic Associate plays a crucial role in ensuring an exceptional patient experience across various service lines such as Daily Care, Family Medicine, Mental Health, Women's Health, Dermatology, and Podiatry. Responsibilities include managing appointments, updating medical records, patient check-in/check-out, performing blood draws, processing lab work, and managing inventory.
Requirements
- High school diploma or GED equivalent, required.
- 1+ year of healthcare, customer service, or administrative experience, or an equivalent combination of education and experience.
- Strong verbal, written, interpersonal, and communication skills.
- Able to maintain patient privacy and confidentiality.
- Proficient in Google Suite, Microsoft Office, AthenaOne, and other relevant software applications.
- Excel in a fast-paced work environment, thriving under pressure and time constraints.
- Current BLS for Healthcare Providers certification from a recognized and reputable organization (e.g., American Heart Association, Red Cross) or the ability to obtain one within 1 month of hire.
- Ability to complete ZoomCare’s phlebotomy training program within six months of hire.
- WA: Must be able to obtain a Medical Assistant- Phlebotomist license within 6 months of hire.
- Vaccinated against COVID-19, Hepatitis B., MMR, PPD, Varicella (Chickenpox), and TD/TDAP.
Nice To Haves
- Bachelor’s degree, preferred.
- OR: Current phlebotomy license; equivalent licensure or training experience, preferred.
- Preferred: Current licensure/certification as a; Certified Medical Assistant, Clinical Medical Assistant, National Certified Medical Assistant, Clinical Medical Assistant Certification (CCMA) or prior experience as a Medical Assistant - Registered.
Responsibilities
- Represent our values: Awesome, Creative, Respectful, Team Players, Get it Done.
- Check patients in and out for appointments.
- Schedule new appointments as needed.
- Process patient payments.
- Educate patients on how to navigate their ZoomCare medical record.
- Maintain patient’s demographic and insurance information.
- Perform blood draws and finger sticks while adhering to all written laboratory standards.
- Process collected specimens and document results.
- Maintain supply inventory; order, receive, and store supplies.
- Work with and maintain some basic medical equipment.
- Provide emergency care to patients when necessary.
- Support medical providers as needed.
- Ensure the clinic remains clean and neat.
- Other duties as assigned.
Benefits
- Medical, Dental, Vision benefits
- 401K with employer match
- Paid Time Off, Paid Holidays, Paid Parental Leave, Sabbatical Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
