Clinic Associate - 2H Late Night Grand Central (Part-Time)

ZoomCare•Vancouver, WA

15d•$20 - $27•Onsite

About The Position

At ZoomCare, we are dedicated to making healthcare accessible and convenient. Our mission is to provide innovative, high-quality healthcare services when patients need them, including same-day visits for urgent care, primary care, and specialty care. We are expanding our services beyond the Pacific Northwest and are looking for enthusiastic individuals to join our dynamic team. ZoomCare is seeking a Clinic Associate to contribute to delivering an exceptional patient experience across various service lines such as Daily Care, Family Medicine, Mental Health, Women's Health, Dermatology, and Podiatry. This role involves a range of administrative and clinical support tasks, including appointment scheduling, medical record management, patient check-in/out, phlebotomy, lab processing, and inventory maintenance.

Requirements

High school diploma or GED equivalent, required.
1+ year of healthcare, customer service, or administrative experience, or an equivalent combination of education and experience.
Strong verbal, written, interpersonal, and communication skills.
Able to maintain patient privacy and confidentiality.
Proficient in Google Suite, Microsoft Office, AthenaOne, and other relevant software applications.
Excel in a fast-paced work environment, thriving under pressure and time constraints.
Current BLS for Healthcare Providers certification from a recognized and reputable organization (e.g., American Heart Association, Red Cross) or the ability to obtain one within 1 month of hire.
Ability to complete ZoomCare’s phlebotomy training program within six months of hire.
WA: Must be able to obtain a Medical Assistant- Phlebotomist license within 6 months of hire.
Vaccinated against COVID-19, Hepatitis B., MMR, PPD, Varicella (Chickenpox), and TD/TDAP.

Nice To Haves

Bachelor’s degree, preferred.
Current phlebotomy license; equivalent licensure or training experience, preferred.
Current licensure/certification as a Certified Medical Assistant, Clinical Medical Assistant, National Certified Medical Assistant, Clinical Medical Assistant Certification (CCMA) or prior experience as a Medical Assistant - Registered.

Responsibilities

Deliver the Perfect Visit experience in service lines including Daily Care, Family Medicine, Mental Health, Women's Health, Dermatology, and Podiatry.
Schedule appointments.
Update medical records.
Check patients in and out for appointments.
Perform blood draws.
Process labs.
Maintain inventory.
Represent ZoomCare values: Awesome, Creative, Respectful, Team Players, Get it Done.
Process patient payments.
Educate patients on navigating their ZoomCare medical record.
Maintain patient demographic and insurance information.
Perform finger sticks.
Process collected specimens and document results.
Order, receive, and store supplies.
Work with and maintain basic medical equipment.
Provide emergency care to patients when necessary.
Support medical providers as needed.
Ensure the clinic remains clean and neat.
Perform other duties as assigned.