Clinic Assistant - 0.9FTE

LADD MEMORIAL HOSPITAL•Osceola, WI
•Hybrid

About The Position

The Clinic Assistant will support clinic staff with a variety of clinical and administrative responsibilities. Clinical duties will include providing direct patient care, rooming patients, obtaining vital signs, reviewing patient charts in the EMR system, assisting with minor procedures, administering immunizations, and preparing charts for upcoming appointments. The Clinic Assistant will also assist with inbox management, including contacting patients with test results, reviewing and responding to patient messages, and completing patient forms as needed. The primary role will be to provide coverage for staff absences, including sick calls and vacations. During periods of downtime, the Clinic Assistant will assist with administrative responsibilities, such as InBasket management and other tasks that support the overall workflow of the clinic. This role will require to work between Osceola and Scandia clinics as needed. Main campus will be Osceola.

Requirements

  • BLS certification
  • Certified Medical Assistant (CMA), RMA, CCMA, EMT or Licensed Practical Nurse (LPN)
  • Minnesota and Wisconsin Licenses required
  • High school diploma
  • Graduate from an accredited medical assistant program, practical nursing degree program, EMT certification, CNA certification.
  • Demonstrates positive verbal communication and listening skills with internal and external customers
  • Ability to work independently with minimal instruction
  • Knowledge of medical terminology and general patient care skills
  • Maintain up-to-date knowledge and skill in professional, clinic, and system areas
  • Demonstrates flexibility in performing additional responsibilities to contribute to the improvements in patient care and the functioning of the clinic and other support areas
  • Assists with the updating of current and development of new procedures as appropriate
  • Knowledge of PC, use of office equipment, Windows, Microsoft Office, Teams, & EMR
  • Performs other duties as assigned

Nice To Haves

  • Clinical experience preferred

Responsibilities

  • Perform pre-visit planning/prepping for patient visits
  • Assist clinicians with administering patient care
  • Prepare patients for clinicians’ examination, obtaining vital signs and other physical measurements, recording accurately in the electronic medical record (EMR) system
  • Educating patients and families as deemed necessary
  • Tracks orders, test results, and phone messages for each clinician to appropriate sites both incoming and outgoing
  • Documents all interactions with patients and clinicians when medical direction is given
  • Oversees equipment inventory for each clinician
  • Assist clinician during procedures and processing specimens to lab
  • Clean and sanitize clinic instruments per clinic protocol
  • Administer and document medications and immunizations per clinic protocols
  • Maintain clean and organized work areas, exam rooms, and treatment rooms
  • Assist in medication refills as needed per protocol
  • Assist in prior authorization for medications and medical equipment as needed
  • Adhere to clinic and departmental procedures and protocols
  • Adhere to HIPAA compliance
  • Perform additional duties as assigned
  • Facilitates as a liaison with Specialist’s main site
  • Sets up surgery orders for Specialists doing surgery at OMC and coordinates with other facilities when needed
  • Scribing as needed per specialty
  • Tonopen and dilated eye exam
  • Allergy injections and immunotherapy testing.
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