Clinic Assistant

University of Southern California•Los Angeles, CA

13d•Onsite

About The Position

The Division of Biokinesiology and Physical Therapy is seeking a Clinic Assistant to enhance patient experience at the USC Physical Therapy, University Park Campus (UPC). This is a 12-month fixed-term position with the possibility of an extension. This individual will support the physical therapist within the clinic by improving efficiencies, performing both non-patient and patient-related tasks.

Requirements

Minimum Education: High school or equivalent
Minimum Experience: 1 year, Combined education/experience as substitute for minimum experience
Minimum Field of Expertise: Medical office management and medical secretarial experience.

Responsibilities

Schedule patient appointments, answer general questions, obtain authorizations and pre-authorizations for patient care services.
Schedule appointments with ancillary departments or other care providers as needed.
Maintains master calendar for providers.
Ensure patient charts are prepared prior to appointments.
Sets up exam rooms, assists clinicians with exams as needed, monitors patient flow.
Assists providers, as requested, by preparing the physical environment, performs non-patient related tasks, and patient-related tasks as assigned or requested by the provider.
Assists as medical chaperones with room and equipment setup and are physically present to assist the provider and/or patient and visualize physical contact between the patient and provider during the sensitive health exam/treatment.
Maintains files and records, oversees equipment and office supply inventory.
Performs other related duties as assigned or requested.