Clinic Assistant II

People Incorporated Mental Health Services•Minneapolis, MN

13d•Onsite

About The Position

People Incorporated Mental Health Services is seeking a full-time Clinic Assistant II to join our Stark Outpatient Clinic in Minneapolis, MN. This position is a vital point of contact for consumers seeking and receiving services at our outpatient mental health clinics. This includes welcoming visitors, providing non-clinical information, collecting co-pays, entering health insurance and consumer demographic information into the electronic health record, appointment scheduling as needed, and general administrative support for the clinic.

Requirements

Full-time Clinic Assistant II to join our Stark Outpatient Clinic in Minneapolis, MN.
This position is a vital point of contact for consumers seeking and receiving services at our outpatient mental health clinics.
Welcoming visitors, providing non-clinical information, collecting co-pays, entering health insurance and consumer demographic information into the electronic health record, appointment scheduling as needed, and general administrative support for the clinic.
Monday–Friday (8am - 4:30pm)
Stark Mental Health Clinic (2120 Park Ave, Minneapolis, MN 55404) (In-office position)
Demonstrate advanced level customer service skills to clients/visitors in the clinic and virtually.
Generate advanced level correspondence, statistical information, reports, meeting minutes and other general administrative support to the program.
Consistently greet clients in a respectful manner and demonstrate professional telephone and email etiquette.
Monitor telephone queue and voicemails closely to ensure client phone calls are answered in a timely manner.
Schedule appointments as needed in an accurate and timely manner.
Verify and complete necessary information for new consumer registration, including the collection of consumer demographics, insurance information and completion of appropriate forms, questionnaires, and/or other paperwork.
Enter consumer information into the electronic health record accurately and timely.
Identify and accurately collect co-pays or appropriate fees.
Serve as a role model within the clinic area to support the mission of People Incorporated
Leads special projects and/or initiatives within team as directed by Clinic Office Manager
Attendance is an essential function of this position.

Responsibilities

Works on-site each workday.
Demonstrate advanced level customer service skills to clients/visitors in the clinic and virtually.
Generate advanced level correspondence, statistical information, reports, meeting minutes and other general administrative support to the program.
Consistently greet clients in a respectful manner and demonstrate professional telephone and email etiquette.
Monitor telephone queue and voicemails closely to ensure client phone calls are answered in a timely manner.
Schedule appointments as needed in an accurate and timely manner.
Verify and complete necessary information for new consumer registration, including the collection of consumer demographics, insurance information and completion of appropriate forms, questionnaires, and/or other paperwork.
Enter consumer information into the electronic health record accurately and timely.
Identify and accurately collect co-pays or appropriate fees.
Serve as a role model within the clinic area to support the mission of People Incorporated
Leads special projects and/or initiatives within team as directed by Clinic Office Manager
Attendance is an essential function of this position.
Other duties as assigned.