Clinic Administrator

Winner Regional Healthcare Center • Winner, SD

12h • Onsite

About The Position

The Clinic Administrator is a key member of the leadership team responsible for providing operational leadership, strategic direction, and regulatory oversight of all clinical and administrative functions within the Rural Health Clinic. This position ensures efficient, patient-centered care delivery that aligns with organizational goals, promotes high staff engagement, and meets the healthcare needs of the local community. The Administrator leads operational workflow management, financial performance, staff development, and quality improvement initiatives while maintaining compliance with state, federal, and rural health clinic regulations.

Requirements

• Bachelor’s degree in Nursing, Healthcare Administration, Business, or related field preferred
• Minimum 1-2 years of clinic or healthcare leadership experience preferred
• EPIC and/or EHR experience preferred
• Active South Dakota license required as applicable for role
• Ability to read, write, speak and understand the English language.
• Excellent oral and written communication skills.
• Ability to meet the public and employees in a professional manner and display a professional image in dealing with them.
• Ability to act as a liaison between employees and management.
• Knowledge of computer and general office equipment.

Nice To Haves

• Knowledge of the laws, regulations and guidelines concerning personnel administration in a healthcare facility preferred.

Responsibilities

• Direct supervision of all clinic staff, including clinical, administrative, and support personnel
• Responsible for recruitment, hiring, onboarding, performance management, and staff development
• Oversee daily staffing, workflow coordination, and coverage adjustments as needed
• Lead the day-to-day operations of the Rural Health Clinic, ensuring efficient workflows and a professional, patient-centered atmosphere
• Develop and implement operational and business strategies that achieve clinic performance goals and support organizational growth
• Serve as the liaison between providers, patients, families, staff, and senior leadership to ensure seamless communication and service delivery
• Oversee recruitment, hiring, orientation, and retention of qualified clinical and support staff
• Conduct annual and as-needed employee performance evaluations; implement performance improvement plans (PIPs) and corrective action when necessary.
• Facilitate continuous quality improvement initiatives, patient satisfaction programs, and risk management practices
• Participate actively in organizational committees, including QA, infection control, and operational leadership meetings
• Develop and maintain clinic policies, workflows, and protocols to improve operational efficiency and patient safety
• Address patient concerns and service recovery issues promptly and professionally
• Collaborate with Human Resources, Business Office, HIM, and Compliance departments to maintain operational alignment and address cross-department needs
• Engage with local community organizations, health partners, and outreach programs to expand access to care and promote public health initiatives
• Provide leadership in emergency preparedness, infection control, and safety initiatives
• Ensure compliance with CMS, HRSA, state, and federal regulations as well as organizational policies and procedures
• Effectively works with entity members to determine appropriate actions to be taken to meet compliance on new or revised standards.
• Must focus work closely within the department and facility to accomplish WRH strategic priorities.
• Must be active in strategic planning within the department and facility to stay up to speed with current trends in healthcare.
• Demonstrates vision and creativity when participating in strategic and long range planning of WRH.
• Manage the RHC operating budget, monitor financial performance, and maintain expense controls
• Must comply with the Corporate Compliance Policy and all laws, rules, regulations and standards of conduct relating to the position.
• The employee has a duty to report any suspected violations of the law or the standards of conduct to the Human Resource Manager or the Chief Executive Officer.
• Conduct and ensure the timely completion of the annual Rural Health Clinic operational review, evaluating clinic performance, compliance, and quality measures to support continuous improvement and organizational alignment.

Benefits

• Initial Tuberculosis (TB) test
• drug screening
• Rubella titer will also be drawn upon hire and immunization is required if no past exposure or indication of immunization.
• Wear name tag provided by WRH
• Follow the dress code of WRH

What This Job Offers

• Job Type: Full-time
• Career Level: Manager