Clinic Administrative Coordinator

Michigan Humane•Detroit, MI

1d•Onsite

About The Position

The Clinic Administrative Coordinator oversees the effective use and administration of Michigan Humane’s veterinary practice information management systems across Michigan Humane’s multiple veterinary practice locations. This role establishes standards and best practices, supports daily system operations and data accuracy, and develops training and documentation to ensure consistent, efficient use across clinic and field operations.

Requirements

High School Diploma
Minimum of 5 years’ experience in veterinary practice management, health care operations or a similar environment
Strong understanding of practice management systems and inventory controls
Proven ability to work with cross-functional teams to achieve a common goal
Strong organizational, analytical, and problem-solving skills.
Experience in training others
Excellent communication and leadership abilities.

Responsibilities

Establish standards for veterinary practice information management systems use.
Develop and implement training for users.
Keep materials up to date.
Daily administration and support of the veterinary information management system including managing profiles and roles; customization of custom objects, fields, record types, page layouts; ensuring proper closing of invoices and validation of daily data integration.
Establish best practices for use of veterinary information systems for in-field operations and ensure accurate recording-keeping for these activities.
Establish and maintain inventory control procedures in the practice information management system to ensure appropriate stock levels, minimize waste, and prevent stockouts.
Monitor and ensure proper registration of microchips.
Prepare materials for charge capture reviews.
Monitor practice compliance with established standards.
Create and maintain all business requirements documentation, scope out changes to workflow, fields, and profiles and implement changes as directed.
Host facilitated workshops and training sessions.
Responsible for evaluating new version features, communicating value with business, implementing and pushing new versions live into production.

Benefits

Competitive salary
Medical, Vision, and Dental Insurance
403(b) Retirement Savings Account
Opportunities for professional development, growth, and continuing education
A positive and collaborative work environment
Work-life balance and flexible working hours (compressed work schedule option!)
Paid Time Off & Holidays
Human & Pet Bereavement
Clinic discounts to up to 75% off services for your own pet(s)
Relaxed dress code
Wellness program with professional counseling services available to employees
Animal food discount
Free or discounted adoption fees to adopt a new friend
Sabbatical Policy
Uniform Allowance
Paid Parental Leave
Yearly performance reviews & employee engagement surveys
Student Loan Relief Eligibility through Public Service Loan Forgiveness (PSLF) Program