Climbing Wall Supervisor

City of Greeley•Greeley, CO

10h•$15 - $22•Onsite

About The Position

The Climbing Wall Supervisor oversees the day-to-day operation of the climbing wall facility, ensuring the safety of all participants, staff, and equipment. Responsibilities include supervising climbers, enforcing safety protocols, assisting with training and scheduling staff, inspecting gear, and facilitating a positive and inclusive environment for climbers of all abilities.

Requirements

Have a solid knowledge of indoor rock climbing including climbing technique, belaying technique, routes and rating systems, rock climbing safety equipment.
CPR, AED, and First Aid certified or ability to obtain certification within 3 months of hire.
A valid driver’s license with an acceptable driving record.
Knowledge of the business and organizational structure of Colorado municipalities.
Collaboration skills, including the ability to work with others from different areas and backgrounds to reach a common goal.
Computer skills, including the ability to utilize Microsoft Office programs (i.e. Word, Excel, PowerPoint, Outlook, etc.) and learn and experiment with new software and systems.
Interpersonal skills, including the ability to facilitate interaction, communication, and teamwork between others.
Oral, written, and listening communication skills, including the ability to accurately interpret what others are saying and convey messages, information, concepts, and details accurately and clearly.
Organizational skills, including the ability to set and meet goals and deadlines, manage appointments, create schedules, coordinate and facilitate meetings, and make decisions.
Ability to work under pressure, manage multiple concurrent and competing tasks and responsibilities, and adapt to changing priorities while maintaining personal effectiveness.
Ability to prioritize work, meet deadlines, and stay on task when completing special projects and daily assignments.
Ability to work independently with minimal supervision and reliable professional judgment, as well as collaboratively with a team to achieve desired results.
Ability to maintain a strong work ethic, positive problem-solving attitude, and enthusiasm for the work performed.
Ability to self-start and take initiative in completing daily tasks and special projects.
Ability to focus on activities that have the greatest impact on meeting work commitments.
Ability to establish and maintain partnerships with a variety of internal and external constituencies.
Ability to communicate and work effectively with individuals from diverse backgrounds, cultures, and ages.
Ability to navigate a complex political environment.
Ability to understand and enforce all climbing wall policies and procedures.

Nice To Haves

All employees are highly encouraged to currently possess or obtain a Climbing Wall Instructor (CWI) certification from a recognized agency such as the Professional Climbing Instructors Association (PCIA) or the American Mountain Guides Association (AMGA).
Previous experience in a supervisor role preferred.
Experienced climbers preferred, not required.

Responsibilities

Provide supervision of climbing wall participants to include belaying and spotting climbers.
Teach and demonstrate proper use of all climbing equipment (harnesses, belay devices, shoes, etc.).
Visually inspect equipment and climbing wall facility during operating hours and report any problems immediately to Recreation Coordinator - Operations.
Handle and report all accidents, injuries, and emergencies that occur at the climbing wall in accordance with Greeley Recreation risk management policies and procedures.
Complete regularly scheduled rope checks.
Assist in additional climbing wall programs and services including Intro to Climbing classes, themed climbing events, birthday parties, and other programs and rentals.
Assist in bi-monthly wall setting.
Keep an accurate record of all attendance, equipment inventory, waivers, and other form and checklists.
Attend all mandatory staff meetings and trainings.
Organize and delegate assignments to team members.
Hiring, training, motivating and coaching employees.
Evaluate employee performance and goal setting.
Hold employees accountable for assigned tasks and goals.
Provide timely and constructive feedback and training opportunities.
Provide training opportunities with a focus on employee development.
Resolve conflicts and complaints.
Analyzing information and processes and developing more effective or efficient processes.
Establishing and achieving business and financial objectives.
Ensure compliance with safety procedures.