Client Value Executive - Financial Services

TransUnion • Chicago, IL

8d • Remote

About The Position

The Client Value Executive (CVE) serves as the operational leader for strategic financial services accounts, driving operating rigor, cross-functional coordination, and strong day-to-day client health. They establish and run a disciplined operating model—spanning reporting, billing, risk management, and execution cadence—to improve predictability, transparency, and performance. The CVE also leads escalations, maintains executive-ready communication, and partners with stakeholders to protect, optimize, and grow account value. This role will report directly to the Sales Director. This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.

Requirements

• 5+ years of experience leading complex, high-stakes enterprise programs or service delivery engagements with strong ownership, urgency, and accountability.
• Operate effectively in highly matrixed environments, driving alignment and execution without direct authority.
• Experience in financial services or regulated, data-driven industries.
• Experience supporting large financial institutions or credit unions.
• Understanding of client needs in regulated environments.
• Background in analytics, reporting, implementation, or migration delivery.
• Familiarity with enterprise data, analytics, or credit solutions.
• Ability to apply technical and client-facing experience.
• Applicants must be authorized to work in the United States on a full-time basis without the need for employer support or sponsorship now or in the future.

Nice To Haves

• Support data-driven solutions and client outcomes.
• Support solution adoption, delivery, and continuous improvement.

Responsibilities

• Serve as the operational leader for strategic financial services accounts.
• Drive operating rigor, cross-functional coordination, and strong day-to-day client health.
• Establish and run a disciplined operating model spanning reporting, billing, risk management, and execution cadence.
• Improve predictability, transparency, and performance for accounts.
• Lead escalations and maintain executive-ready communication.
• Partner with stakeholders to protect, optimize, and grow account value.
• Support solution adoption, delivery, and continuous improvement.
• Ensure compliance with risk and control frameworks.
• Manage escalations and stakeholder communication proactively.
• Design and implement program operating cadences, leveraging reporting, workflow, and financial tools.

Benefits

• Day-one eligibility for medical, dental, and vision coverage.
• Supplemental plan options.
• Spousal, domestic partner, and other eligible dependent coverage.
• Tax-advantaged HSA and FSA accounts.
• Company-paid basic life and AD&D.
• Optional voluntary life and AD&D for you and your family.
• Short- and long-term disability.
• Legal plan.
• Pet insurance.
• Travel accident coverage.
• Adoption assistance.
• Fertility planning coverage.
• Caregiver support.
• Dependent Care FSA for possibility of an employer match.
• Complimentary Care@Work membership.
• Up to 12 weeks of paid parental leave with eligibility for a thoughtful, gradual return.
• 401(k) with employer match.
• Employee Stock Purchase Plan (ESPP).
• Financial wellness resources.
• Career coaching.
• Optional long-term care insurance.
• Tuition reimbursement.
• Flexible time off for exempt employees or paid time off for nonexempt employees.
• Up to 12 paid holidays per year.
• Commuter benefits.
• Employee discounts.
• Charitable gift matching.
• Paid volunteer time off.
• Corporate volunteer events.
• 24/7 support including professional therapy, coaching, and emotional well-being programs.
• Guided meditation and resources that support physical, mental, social, and financial wellness.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed