Client Technology Technician

Corewell Health • Grand Rapids, MI

8d • Onsite

About The Position

We are looking to hire two (2) Client Technology Techs to support our Grand Rapids region. Job Summary Working alone or as part of a team under intermittent supervision, provides intermediate level technical support to members of the healthcare community with a focus on client technology/devices and standard corporate applications utilizing technical knowledge, corporate standards, problem solving and communication skills at an intermediate level.

Requirements

• High School Diploma or equivalent
• At least 2 years of relevant experience in the field
• Client technology support experience
• CRT - Microsoft A+

Nice To Haves

• Associate's Degree/Technical school or equivalent
• 3 or more years of relevant experience in the field
• Comfortable working in a patient care environment

Responsibilities

• Intermediate knowledge of computer security procedures and protocol.
• Novice level understanding of network infrastructure and protocols.
• Intermediate skills with common micro-computer operating systems.
• Intermediate knowledge of corporate usage standards/policies related to end user devices/technology.
• Technical and functional understanding of corporate standard client devices for purpose of deployment, support and customer education at an Intermediate level.
• Intermediate skill level with problem definition, troubleshooting and corrective actions in support of end user devices/technology.
• Ability to identify technical and functional specifications to meet customer needs related to client devices within the framework of corporate standards at a Novice level.
• Intermediate interpersonal skills, flexibility, and customer service focus.
• Ability to communicate effectively, both orally and in writing at an intermediate level.
• Ability to communicate technical information to non-technical personnel at an intermediate level.

Benefits

• Comprehensive benefits package to meet your financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance
• Traditional and Roth retirement options with service contribution and match savings
• Eligibility for benefits is determined by employment type and status

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED