Client Technology Manager II

Alight Solutions•US-OR-Oregon-Virtual, OR

1d•$72,900 - $90,000•Hybrid

About The Position

The Health Client Technology Manager is a subject matter expert level of client benefits plan requirements. System Development Life Cycle (SDLC), and benefits administration systems. Alight is a leading cloud-based human capital technology and services provider that powers confident health, wealth and wellbeing decisions for 36 million people and dependents. Our Alight Worklife® platform combines data and analytics with a simple, seamless user experience. Supported by our global delivery capabilities, Alight Worklife is transforming the employee experience for people around the world. With personalized, data-driven health, wealth, pay and wellbeing insights, Alight brings people the security of better outcomes and peace of mind throughout life’s big moments and most important decisions. Learn how Alight unlocks growth for organizations of all sizes at alight.com. Our values are the essence of who we are: Champion people. We are empathetic and have created a place where everyone belongs. And we win together. Grow with purpose. We are inspired by our higher calling. We fail forward and choose progress over perfection. We are brave, show grit and grow our whole selves. Be Alight. We are a beacon that empowers others. We act with integrity and are real. And we find ways to add joy. Our Colleague Experience At Alight Solutions, we are reimaging how people and organizations thrive. To deliver on this purpose, we do things differently. From company leaders to our newest colleagues, we all play a role in bringing our values to life. Every colleague shapes how Alight can become better, stronger and brighter – together. With technology as our catalyst and humanity at our core, we advance each day toward a better future in work and life. We understand the powerful human connections that create success for organizations. We bring an industry leader's expertise and a true partner's commitment to our benefits and administration solutions around health, wealth, HR, finance and consumer experience. Are you interested in helping us shape the future of work and life for organizations, people and their families? If so, you've come to the right place. Help us reimagine how people and organizations thrive! Our story starts with a simple, universal truth: Every business is a people business. We are Alight Solutions. Reimagining how people and organizations thrive. @AlightSolutions

Requirements

Possess Bachelor's or equivalent work experience
Possess 3 or more years of technical experience
Able to translate concepts to client requirements that drive technological and process solutions to meet client needs
Possess project and client management experience
Possess analytical, problem-solving, and organizational skills
Possess Leadership and coaching skills
Possess Excellent verbal, written, and interpersonal communication skills.
Able to facilitate effective conversations with internal and external clients
Guide and support adoption of best practices.

Responsibilities

Collaborating with Domain Managers, client, and/or third parties in developing creative technical solutions.
Support complex client requirements, while keeping Best Practices in mind
Translating client business rules into technical requirements, and resolve complex system defects on time with high quality solutions
Supporting client acceptance testing for implementation project
Managing the implementation and deployment across all technical work activities. Including management of risks and providing direction on priorities throughout the implementation life cycle
Lead/Support our global partners and client teams in the development of creative, high-quality solutions
Coaching colleagues on complex system analysis and testing efforts, driving colleague growth and development
Leveraging as a coach (outside of aligned client) to support broader critical business needs
Creating a culture of continuous improvement and identifies opportunities to improve processes and develops creative solutions that drive improvement.